Field Services Lead: Customer & Operations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
DHL Express in Memphis, TN is seeking a Lead Agent to provide customer service, sales and operational support at the Service Center, including handling inquiries, tracking shipments, and processing documentation. You will lead a team, coordinate workload, train staff, and ensure compliance with DHL safety and service standards while supporting continuous improvements.
The role requires high school diploma and prior customer service experience, with strong communication; bilingual Spanish a plus;
For the Field Services Lead:
Customer & Operations position at DHL Express, we are reviewing applications now.
This is an excellent position to take on the Field Services Lead:
Customer & Operations role at DHL Express.
As a Field Services Lead:
Customer & Operations, you will play an important part at DHL Express in Memphis, TN, United States.
We invite applications for the Field Services Lead:
Customer & Operations position located in Memphis, TN, United States.
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