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Education Tech Customer Success Consultant

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support, Account Manager
Salary/Wage Range or Industry Benchmark: 67000 - 88000 USD Yearly USD 67000.00 88000.00 YEAR
Job Description & How to Apply Below
Position: Education Tech Customer Success Consultant - Growth & Renewals

Cengage Group is seeking a Customer Success Consultant to act as a strategic partner for tenants in Tennessee and across the United States. You will drive adoption of Cengage technology, create tailored success plans, and ensure long-term value for customers.

The role emphasizes building durable customer relationships, proactive guidance, and data-driven insights to renew and grow accounts, with travel of 20-30% expected.

This role, Education Tech Customer Success Consultant
- Growth & Renewals at Cengage Group, could be your next career step.

This is an excellent role to take on the Education Tech Customer Success Consultant
- Growth & Renewals role at Cengage Group.

As a Education Tech Customer Success Consultant
- Growth & Renewals, you will play an important part at Cengage Group in Memphis, TN, United States.

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