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Part Time, Customer Service​/HelpDesk

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Direct Connection
Part Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Customer Service Rep
  • Administrative/Clerical
    Clerical
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Memphis, United States | Posted on 09/17/2026

  • Assist applicants with TSA processing forms.
  • Verify required documents.
  • Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures.
  • Proof and check work for accuracy and completeness and maintain a 98% efficiency rating for all processed forms.
  • Provide the highest level of customer service to all applicants.
  • Track processing time for each applicant.
  • Perform additional administrative duties as needed.
Requirements
  • Must be able to obtain and maintain a government issued suitability clearance.
  • High School Diploma or equivalent.
  • Previous experience in customer service and working with the public.
  • Successful completion of company administered training program.
  • Ability to work in a high paced environment with the public.
  • Demonstrated customer service skills.
  • Ability to type and use basic computer skills.
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