Student Success Coach MSCS

Position: Student Success Coach MSCS - Full Time

Student Success Coach MSCS - Full Time

Location:

Cordova, TN (primary assignment at Memphis Shelby County School)

Employment Type:

Full-time

Purpose of Position

The Student Success Coach will play a critical role in reducing school-based and community violence through direct student engagement, mentorship, and evidence-based intervention programming. This position requires daily presence at an assigned Memphis Shelby County School and intensive case management for a caseload of at least 30 high‑risk students identified for gang involvement or behavioral concerns.

Essential Functions Violence Intervention & Prevention

• Provide daily on‑site mentorship and structured group counseling to assigned students.
• Deliver evidence‑based interventions during and after school using the Life Skills Curriculum or a similar model.
• Implement universal prevention programming in collaboration with school staff.
• Implement restorative practices and conflict resolution strategies as alternatives to suspension or discipline.

Case Management & Support

• Manage a caseload of at least 30 students using a “backpack” approach tailored to each student’s needs.
• Support students and families through resource connection, crisis response, and behavior coaching.
• Support students in re‑engaging after absences, suspensions, or other disruptions.
• Maintain accurate documentation and meet weekly reporting deadlines.
• Attend weekly check‑in meetings with direct supervisor and program partners.

Collaboration & School Engagement

• Serve as the designated liaison to school‑based stakeholder groups.
• Participate in school safety planning efforts and help foster open communication among staff and students.
• Log daily attendance using the Raptor System.
• Follow MSCS confidentiality guidelines and ensure equitable service delivery for all students.
• Maintain flexible hours to support student needs and program schedules.
• Participate in ongoing training related to trauma‑informed care, restorative practices, and youth development.

Qualifications, Knowledge, Skills & Abilities

• High school diploma or GED required; college coursework in social work, criminal justice, education, or youth development preferred.
• Minimum 3 years of experience working with high‑risk youth, violence intervention, reentry support, or mentorship.
• Demonstrated ability to relate to and engage youth from underserved or marginalized communities.
• Preferred, but not required, someone with lived experience with justice involvement or street/gang life, now committed to youth development and positive change.
• Training and/or certification in Life Skills Curriculum or a similar evidence‑based model (or willingness to complete training).
• Valid driver’s license, background clearance, and required documentation (certificate of training).
• Must complete MSCS fingerprinting/background check and mandatory training.

Work Schedule

• Full‑time:
  Up to 8 hours/day, 5 days/week.
• Flexible hours depending on school/student needs.
• May require some evenings and weekends.
• May rotate between school sites as required.
• Primarily school site based work.

Work Environment And Physical Demands

• Climbing, sitting, standing, pushing, walking, kneeling, and stooping.
• Some exposure to the outdoor elements.
• Exposure to electrical/mechanical mechanisms.
• Exposure to some chemical elements.
• Ability to lift up to 50 pounds.

Salary: $20.00-$24.00 per hour.

Seniority level

Mid‑Senior level

Employment type

Full‑time

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