Reserve Engineer; On-site - Memphis, TN

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About Cobalt Robotics:
Cobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify leaks, and provide our customers with visibility over their space, assets, and data.

Cobalt's team is composed of renowned technologists and security professionals and is backed by world-class investors. The company has been recognized for workplace excellence in various 2019 rankings.

We’re looking for people who want to make an impact with us and help build a company known for excellence in engineering, passion for progress, and dedication to customers.

About The role: The Reserve Engineer (RE) is knowledgeable with computer hardware and provides our clients with top-notch customer service. The RE serves as Cobalt s on-ground field-operations member in the event a hardware failure occurs at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE is essential in keeping our robots operating and our clients happy.

This is not a remote position.

• Learn our robot hardware inside and out to service and maintain our machines (paid training provided).
• Communicate with both technical and non-technical teammates regarding field repairs and projects.
• Address and resolve hardware failures on our robots in a safe and timely manner.
• Occasionally assist with field operation projects and new robot deployments.
• Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month (potentially more).
• Report to a Regional Project Manager for tasking and delegation.

• You're excited about robotics, artificial intelligence, machine learning, and willing to learn.
• You're familiar with hardware assembly and disassembly (tool kit with basic hand tools provided).
• You're familiar with computer hardware and small electrical components (proprietary training provided).
• You're an excellent communicator and comfortable collaborating on platforms such as Slack, Google Meet/Hangouts, etc.
• You're available on weekdays during 9a-5p (flex/on-call schedule).
• You're open to after-hours and weekend support as needed (flex/on-call).
• You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies.
• You value delivering great customer service.

• Experience with robotics
• Experience with computer hardware and electrical components
• Experience working in a fast-paced startup environment
• Military/First Responder experience
• Associate degree or higher

Interested? Apply now! Curious to see the robot? Check out our You Tube channel.

The Reserve Engineer is a 1099 contractor position at Cobalt Robotics and is NOT a remote position. Compensation range is between $20-$50 USD per hour DOE. Cobalt Robotics does not pay for relocation for this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.