DCEO Chief Engineer Nights, DCC Communities

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Act as the primary escalation point for all facilities‑related issues.
• Oversee operation and management of routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Perform root‑cause analysis of equipment failures and troubleshoot within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and work with Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the build‑out of new facilities and projects to increase current facility efficiency.
• Work outside of normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls.
• Communicate complex technical information to a non‑technical audience.
• Coordinate projects with IT managers and other business leaders, managing capacity, and optimizing plant safety, performance, reliability, and efficiency.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools to perform day‑to‑day tasks.

A Day in the Life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. The Chief Engineer directs, trains, and supports technicians in providing hands‑on electrical and mechanical equipment troubleshooting and operations. Support equipment includes stand‑by diesel generators, 3‑phase electrical systems such as switch gear and UPS units, PDUs, wet‑cell batteries, and associated systems, as well as mechanical equipment like CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors.

Fire/life safety equipment and building automation systems are also in scope.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• 4+ years of relevant work experience in a data center or other critical environment, or 8+ years of technical (military/trade school) training and/or experience with relevant data center facilities equipment.
• High School diploma or equivalent.
• Must be at least 18 years old.

• Associates or Bachelors in an applicable engineering field or mechanical or electrical trades.
• Operating engineering licenses such as DC II, DC III, or equivalent.
• Stationary Engineering or Building Engineering License.
• Electrical or mechanical Journeyman License.
• CFC license.
• NFPA 70E certification.
• Strong verbal and written communication skills.
• Solid…