QC Test Lead

The QC Test Lead provides technical leadership for end-of-line testing operations and serves as the primary subject matter expert for the final validation of commercial HVAC equipment. This role leads technicians through complex testing, troubleshooting, and commissioning activities while ensuring compliance with quality, safety, and engineering standards. The Lead Technician coordinates testing priorities, supports engineering and production teams in resolving technical issues, and drives continuous improvement initiatives.

This position plays a critical role in achieving production objectives through technical expertise, leadership, mentoring, and operational excellence.

Leads end-of-line testing operations to ensure commercial HVAC equipment meets performance, quality, and engineering specifications prior to shipment. Provides technical leadership and guidance to technicians performing testing, troubleshooting, repairs, and validation activities. Performs and oversees advanced electrical, mechanical, controls, and software diagnostics on complex equipment and systems. Coordinates daily testing activities, priorities, and resources to support production schedules and operational objectives.

Partners with engineering, quality, manufacturing, and leadership teams to investigate product issues, identify root causes, and implement corrective actions. Reviews and evaluates test results, documentation, and equipment performance data to ensure accuracy and compliance with established standards. Leads the development, implementation, and continuous improvement of testing procedures, work instructions, and best practices. Promotes a culture of safety, quality, teamwork, and accountability while ensuring compliance with company policies and industry requirements.

Primary duties may include, but are not limited to:
Providing technical direction and support for troubleshooting highly complex equipment and system issues. Coordinating pre-test and post-test activities across multiple technicians and production areas. Training, mentoring, and developing technicians to improve technical capabilities and performance. Serving as the primary escalation point for technical issues encountered during testing operations. Supporting engineering validation activities, product launches, and continuous improvement initiatives. Monitoring workflow, productivity, and quality metrics to ensure departmental goals are achieved.

Assisting leadership in workload planning, resource allocation, and process improvement efforts. Performs other duties as assigned.

Education and Experience Requirements:

Requires an Associate degree in Electronics, Electrical Technology, Mechanical Technology, HVAC Technology, Engineering Technology, or a related field; 6+ years of experience in electrical testing, industrial troubleshooting, HVAC manufacturing, controls systems, or a related technical environment, including experience providing technical leadership or mentoring; or any combination of education and experience, which would provide an equivalent background. Preferred:
Bachelor's degree in Engineering Technology or a related technical discipline. Experience leading technical teams in a manufacturing or production environment. Experience supporting product development, engineering validation, or continuous improvement initiatives. Advanced experience with commercial HVAC systems, controls, drives, and automation systems.

Expert knowledge of electrical, mechanical, control, and HVAC systems used in commercial equipment. Advanced ability to diagnose and resolve complex equipment performance and operational issues. Thorough understanding of technical…