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Customer Service Representative
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-10-17
Listing for:
Paulsen Printing Company
Full Time
position Listed on 2026-10-17
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Serve as the primary contact for customers while coordinating print projects from estimate through production and delivery with accuracy, professionalism, and attention to detail.
Responsibilities- Manage customer print orders and production schedules
- Communicate project specifications, timelines, and updates to customers
- Coordinate workflow with prepress, pressroom, bindery, mailing, and shipping departments
- Prepare and review job tickets for accuracy
- Maintain strong customer relationships through responsive service
- Assist with sourcing apparel and promotional products as needed
- Support direct mail projects and related production coordination
- Manage multiple projects in a fast-paced environment
- Minimum 2 years of experience in the printing industry
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Exceptional work ethic and reliability
- Ability to manage deadlines and multiple priorities
- Experience with apparel sourcing, promotional products, or direct mail a plus
Paulsen Printing Company
4753 S. Mendenhall Road
Memphis, TN 38141
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