Client Service Associate; Part-Time
Listed on 2026-10-15
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Finance & Banking
Banking & Finance, Bank Customer Service, Banking Operations
Key Responsibilities What You'll Do
- Support the daily operations of a busy wealth management practice
- Prepare and process new account paperwork and account maintenance requests
- Assist with money movement transactions and service-related requests
- Coordinate with custodians, wholesalers, clients, and internal business partners to facilitate requests and resolve issues
- Manage inbound and outbound client communications via phone and email
- Monitor account activity and follow up on outstanding items
- Assist advisors with client meeting preparation and follow-up activities
- Maintain accurate client records and documentation
- Research and resolve operational and service-related inquiries
- Utilize technology and firm systems to improve efficiency and enhance the client experience
- Contribute to a positive, collaborative team environment while ensuring a high level of service excellence
- Previous experience in client service, operations, administration, banking, financial services, or a related field
- Exposure to investment, retirement, wealth management, or brokerage environments preferred
- Understanding of basic financial terminology and concepts
- Strong verbal and written communication skills
- Excellent organizational and time management abilities
- Ability to prioritize multiple tasks while maintaining accuracy and attention to detail
- Proficiency with Microsoft Office and the ability to quickly learn new systems and technology
- Strong problem-solving and critical thinking skills
- Professional presence and commitment to confidentiality
- Experience supporting financial advisors or wealth management teams
- Industry registrations or financial services experience
- Experience processing account opening, transfers, money movement, or client service activities
Education: Associate's or bachelor's degree preferred, or equivalent years of experience in the financial services industry
Workstyle: Onsite
Cook Financial Partners and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes but is not limited to Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.
PLEASE NOTE:
The benefits link and benefits description below do not apply to this job posting because the hiring entity is a RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.
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