Loan Floater

Looking for a career in the financial industry? We are hiring immediately! Full-time with benefits!

Fed Ex Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to Fed Ex employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams.

FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs.

With over half a billion dollars in assets and more than 100,000 members, FECA has branches in Memphis, TN;
Los Angeles, CA;
Indianapolis, IN;
Pittsburgh, PA;
Harrison, AR; and Fort Worth, TX. FECA's corporate offices are in Memphis, TN. For more information, visit

Title: Loan Floater

Department: Loan Services

Reports To:Loan Services Manager

Schedule: Monday-Friday (8:30-5:30pm), some Saturdays 9AM-1:30PM

Location: Nonconnah

FLSA Status: Non-Exempt

Internal Pay Grade: 9

• Serve our members.
• Maintain up to date knowledge on credit underwriting regarding consumer, real estate and business lending products including industry, and regulatory updates and trends.
• Evaluate credit risk from a credit report while decisioning member loan requests in accordance with current underwriting guidelines.
• Identify and recommend additional/alternative loan products that may benefit members supporting our mission statement.
• Maintain up to date knowledge on loan processing of consumer, real estate and business lending products including industry, and regulatory updates and trends.
• Perform processing functions including document preparation, delivery through electronic signature, loan disbursement, and payroll deduction setup.
• Prepare all federally regulated disclosures on home equity loans according to regulations.
• Perform other aspects of loan processing including processing payoffs, scanning, and GL postings.
• Review loan documents post-close for efficacy and maintain low loan errors.
• Properly evaluate income documentation, collateral valuation reports, and other supporting documentation needed to complete a loan request after initial underwriting.
• Maintain up to date knowledge on features and benefits of consumer, real estate and business lending products including ancillary products such as GAP, debt protection, and warranty.
• Recommend additional/alternative loan products that may benefit members supporting our mission statement during every member contact.
• Keep members informed of loan status throughout the loan process as needed.
• Can be flexible and support loan services team as needed in different roles.
• Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, coworkers, and management.
• Must maintain strictly confidential information pertaining to the Credit Association, member, and employee business.
• Maintains regulatory compliance including the Bank Secrecy Act.
• Ensures self and all direct reports follow the CARE and QA Service Standards and maintains excellent understanding of FECA products and services.
• Participates in ongoing training for professional and personal development.
• Maintains a positive, professional attitude and works well with a team.
• All other duties and responsibilities as assigned.

• Bachelor's degree, or an equivalent work experience required.
• At least one-year financial institution experience required, with credit union experience preferred,
• At least one year of loan processing experience required.
• Must have ability to obtain NMLS number.
• Excellent written and verbal communication and basic math skills.
• Must be accurate, organized, attentive to details, and manage time well.
• Strong proficiency in Microsoft Office.