Home Health and Hospice System Analyst II

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent-rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

From a staff position, and under very limited supervision, functions as a member of various multidisciplinary teams with complex assignments in Clinical and Business Information Technologies. Demonstrates expert analytical skills and extensive clinical and business knowledge with expertise in one or more of these areas. Independently designs, develops, enhances, and tests complete systems of complex Information Technology systems using various tools in support of business and clinical operations.

Takes initiative and exercises independent judgment to resolve urgent problems. Acts with broad authority when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

From a staff position, and under very limited supervision, functions as a member of various multidisciplinary teams with complex assignments in Clinical and Business Information Technologies. Demonstrates expert analytical skills and extensive clinical and business knowledge with expertise in one or more of these areas. Independently designs, develops, enhances, and tests complete systems of complex Information Technology systems using various tools in support of business and clinical operations.

Takes initiative and exercises independent judgment to resolve urgent problems. Acts with broad authority when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• From a senior perspective, identifies and plans for current and future customer requirements. Analyzes complex business and technical problems.
• Designs, develops, tests and documents complex custom application software or directs these activities when necessary.
• Pro‑actively reviews, recommends and implements data security, integrity, backup and recovery procedures for entire systems.
• Stays current on all emerging information technology relevant to assigned systems.
• Responds on a 7/24 on‑call basis to application and customer problems; ensures that any problem within his/her ability to correct is addressed in a timely and professional manner.

• Bachelor's Degree Allied Health
• Bachelor's Degree Information Technology
• Bachelor's Degree Information Systems
• Bachelor's Degree Data Science
• Bachelor's Degree Business Administration/Management
• Bachelor's Degree Nursing
• Bachelor's Degree Computer Sciences
• Master's Degree Business Administration/Management
• Master's Degree Information Technology
• Master's Degree Information Systems
• Master's Degree Healthcare Administration
• Master's Degree Computer Sciences

• 1-3 years Healthcare information systems implementation/support.
• Substitution:
  In lieu of a Bachelor’s degree, the candidate must have a combination of education and experience in application of Information Systems and support with relevant clinical knowledge in a healthcare field equivalent to six (6) years.

• Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
• Knowledge of and experience with Microsoft Office.
• Ability to read, comprehend and prepare moderately complex written materials such as software documentation.
• Ability to communicate verbally and in writing information management concepts and methods to non‑technical users.

• May lead more junior Clinical Systems Analysts.

• Normal office environment.
• Frequent on‑call for emergencies and support.
• Must be able to read, write and communicate…