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Director-Case Management​/Social Work

Job in Memphis, Shelby County, Tennessee, 38120, USA
Listing for: Baptist Memorial Health
Full Time position
Listed on 2026-01-17
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Job Description & How to Apply Below
Job Summary

Case Management Director-RN oversees a staff of case management RNs, LPNs, Social Workers, and/or Case Management Assistants responsible for patient care coordination, discharge planning, utilization review, and social services. The director ensures alignment of objectives and initiative to support organizational goals. A Case Management Director-RN evaluates patient care data to ensure that care is provided in accordance with clinical guideline and organizational standards.

Responsibilities
  • Oversees transition management and discharge planning to promote length of stay, care coordination, and patient flow.
  • Ensures consistency in workflows, documentation, quality, and outcomes of the department.
  • Participates and supports readmission reduction strategies.
  • Contributes to overall quality, patient satisfaction, and financial goals.
  • Works with medical staff, nursing, administration, and other disciplines to improve care, reduce waste, increase efficiency, and achieve optimal outcomes.
  • Supports revenue cycle activities supporting utilization review, medical necessity, payor requirements, and denial prevention.
  • Ensures compliance with state and federal regulatory requirements, TJC accreditation standards, and CMS requirements.
  • Accountable for budgeting and financial performance of the department.
  • Interviews, hires, trains, and supervises of all employees of the department.
  • Provides opportunity for professional growth through continued education and training.
  • Performs other duties as assigned while supporting the mission, vision, and values to enhance quality, utilization, service delivery, and customer satisfaction.
Specifications

Experience

Minimum Required
  • 5 years acute care nursing; 2 years of case management
Preferred/Desired
  • Management experience
Education

Minimum Required
  • Bachelors Degree as Registered Nurse
Preferred/Desired
  • Master’s degree as Registered Nurse
Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

Preferred/Desired

Licensure

Minimum Required
  • Current RN licenses in state which practicing
Preferred/Desired
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