Patient Service Representative

A non-exempt medical office position responsible for front office processes in the physician practice

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Education:

High school diploma/GED required with completion medical office assistant program preferred

Certification:

Prefer healthcare management/administration certification

Experience:

Two years of customer service experience, preferably in a medical office setting

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note
:
Eligibility for benefits may vary by location and is determined by employment status

Saint Francis Physician Network, LLC, known as Saint Francis Medical Partners, is a multi-specialty physician practice group committed to providing comprehensive care for our patients so that they may live happier, healthier lives. We strive to be a distinguished leader in patient-centered health care, and we work to be No. 1 in quality, safety and service excellence.

• Job Identification
• Job Category Administrative Functions
• Posting Date 12/23/2025, 09:24 PM
• Degree Level High School Diploma/GED (±11 years)
• Job Schedule Full time
• Job Shift Day
• Locations St Francis Phys Network (On-site)