Laboratory Operations Manager — Medical Tech Leader

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Manages the day-to-day activities and operations of assigned laboratory area(s) in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Manages the day-to-day activities and operations of assigned laboratory area(s) in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Plans, organizes, implements, and controls laboratory activities and operations at assigned facility; monitors operations to ensure standards and objectives are being met; develops and implements limited or short-term plans to keep operations moving smoothly.
• Plans and schedules work ensuring distribution of assignments and adequate staffing based on workload and productivity standards.
• Manages the activities of professional Associates and Students; monitors Associates performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
• Develops and monitors expense budgets in assigned laboratory area, authorizes expenditures. Assists in the development and implementation of capital budget and plans to control costs and improve department operations.
• Develops and maintains performance standards to include quality assessment/improvement programs. Develops and recommends procedures to improve operational efficiency and quality of service provided.
• Investigates trends and developments in laboratory practice; introduces new procedures.
• Ensures compliance with organizational policies for the laboratory. Interprets, executes, and recommends policy modifications.
• Provides leadership for educational programs for students and staff in collaboration with the laboratory administrative team.
• Advances the profession through participation in professional organizations, and completes the required continuous training and education to include department specific requirements.
• Ensures good working relationships between departments; serves as a resource and liaison with physicians for advanced problem solving related to laboratory services.

Education/Formal Training Requirements

• Required
  - Bachelor's Degree Medical Technology
• Preferred
  - Bachelor's Degree Natural Science

Work Experience Requirements

• Preferred
  - Hospital laboratory 5-7 years
• Preferred
  - Lead, Supervisory, or Management 1-3 years

Licenses and Certifications Requirements

• Required - MEDICAL LABORATORY SUPERVISOR LICENSE
  - Tennessee Department of Health
  - Medical Laboratory Board

Knowledge,

Skills and Abilities

• Thorough knowledge of clinical laboratory practice, procedures, and regulatory standards gained through work experience in a clinical laboratory.
• Ability to understand and prepare complex written materials.
• Ability to effectively communicate with all levels of Associates, management, physicians, and patients and their families.
• Ability to lead and…