Assistant General Manager

Assistant General Manager - Studio Res, Memphis, TN

Hotel Management & Consulting is seeking an experienced and dynamic Assistant General Manager to lead operations in the absence of the General Manager. The role requires a passionate leader who excels in hospitality and team development, and who ensures service standards are consistently exceeded.

We believe in a performance‑based culture that balances hard work with respect for personal life. Equal opportunity and merit‑based advancement are core to our small, efficient hospitality team.

• Salary: $43,888 - $46,388, dependent on experience.
• Daily Pay Access:
  Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits plus paid time off for full‑time employees.
• Employee Assistance Program:
  Complimentary support for personal or work‑related concerns.
• Career Growth:
  Opportunities for advancement within the company.

• Team Lead:
  Train and guide staff, discuss performance discrepancies, lead staff huddles, provide hands‑on support.
• Financial:
  Post checks in PMS, complete weekly labor tracker, manage payment reports, postpaid outs, and receipts.
• Guest Relations:
  Ensure the hotel is "Guest Ready," maintain cleanliness, address concerns, review feedback, recommend amenities, and ensure property security.
• Housekeeping:
  Assign rooms for cleaning, assist GM in inspections.
• Other:
  Manage inventory, check property email, build vendor/guest relationships, foster teamwork.
• Sales & Marketing:
  Network locally to promote the property, build relationships with competitors and key clients, lead in‑house sales initiatives.
• Teamwork:
  Assist with housekeeping tasks, complete daily laundry duties, cover shifts as needed.
• Emergency Procedures:
  Follow property emergency protocols and secure the property and guests.
• Other Duties as Assigned.

• Minimum 1 year of hotel leadership experience, including front desk and back‑of‑house operations.
• Proficient computer skills.
• Strong team‑building skills.
• Excellent organizational, time‑management, and problem‑solving abilities.
• Effective oral and written communication skills.
• Proactive problem‑solving approach.

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for prolonged periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify or apply this job description in any way the company desires. This description does not constitute an employment contract. The employment relationship remains "at will." These job requirements are subject to change to accommodate qualified disabled individuals. We provide equal employment opportunities regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit factors.

We comply with federal, state, and local anti‑discrimination laws. In the event of a favorable hiring decision, we participate in E‑Verify. Unlawful harassment based on protected characteristics is strictly prohibited. Reasonable accommodation may be provided. We are a drug‑free workplace.