Maitre d

## Maitre dApplylocations:
Amelia Gene’stime type:
Part time posted on:
Posted Yesterday job requisition :
R133035

Memphis, TN# Position Summary The Amelia Gene’s Maître d is a front-of-house leadership position responsible for leading the guest arrival experience, directing host stand operations, managing reservation flow and floor plan execution, supporting dining room pacing, and, when assigned, serving as a closing leader for the restaurant. This role extends beyond the traditional host function and is intended to provide dedicated leadership at one of the most critical points in the guest experience.

At Amelia Gene’s, the Maître d serves the host team in the same way the Captain serves the server team. This position is the designated leadership role for the host stand and is responsible for setting the standard for guest arrival, front door execution, reservation management, host team organization, and communication between the door and the dining room.

The Maître d is expected to operate with maturity, sound judgment, composure, and professionalism. This position works in close partnership with managers, captains, servers, bartenders, support staff, and the host team to ensure the guest experience is organized, polished, and consistent from arrival through departure. Based on business needs, the Maître d may also be assigned designated closing shifts and is expected to execute those responsibilities as part of the front-of-house leadership structure.#

Compensation Range
* ** Hourly:** $18–$26 per hour, based on experience, demonstrated leadership ability, and growth within the role# Reporting Structure
* *
* Reports To:

** General Manager and Assistant General Manager
* ** Works Closely With:
** Captains, servers, bartenders, support staff, and front-of-house leadership
* ** Provides Leadership To:
** Host team# Position Purpose The Amelia Gene’s Maître d role exists because the front door requires more than a traditional host function. In a fine dining environment, the guest arrival experience, reservation pacing, floor plan execution, and front-of-house communication directly affect service quality, dining room flow, and the overall tone of hospitality.

This role creates a clear leadership structure for the host stand and front door operation. Just as the Captain provides leadership, accountability, and support to the server team, the Maître d provides leadership, accountability, and direction to the host team. This structure is intended to strengthen guest management, improve operational consistency, support dining room pacing, and ensure Amelia Gene’s standards are upheld at the first and last point of guest contact.#

Essential Duties and Responsibilities ## Guest Experience and Front Door Leadership
* Lead the guest arrival experience with warmth, professionalism, poise, and polished execution.
* Manage reservations, guest check-ins, waitlist flow, and seating strategy with accuracy, sound judgment, and attention to timing.
* Review the reservation book prior to service and understand the pacing, priorities, special notes, and operational needs of the evening.
* Recognize VIPs, regulars, special occasions, business meals, notable guest preferences, and important reservation details.
* Escort guests with intention and professionalism, ensuring a seamless transition into service.
* Communicate wait times, delays, and seating updates clearly, graciously, and confidently.
* Address guest concerns at the door with discretion, maturity, urgency, and sound judgment.
* Maintain a calm, polished, and professional presence at the front entrance and throughout the dining room.## Host Team Leadership
* Serve as the lead operational and hospitality presence for the host stand.
* Direct and support the host team…