Human Resources Operations Consultant

Human Resource Operations Consultant

Location
:
Memphis, TN

Pay Rate
: $89,000 - $118,600

Category/Shift
:
Salaried Full Time

The HR Operations Consultant is part of the Global Cellulose Fibers business within International Paper. You will play a critical role in supporting HR systems, US and Canada payroll, data integrity, HR compliance, and vendor management for over 3,300 employees across the globe. The ideal candidate will have superior attention to detail and knowledge of HR processes and systems. This position reports to the GCF leader of HR Operations.

• Provide day‑to‑day oversight and support for Dayforce system modules to achieve optimal functionality and an excellent user experience.
• Perform data uploads and transactional entries, review and troubleshoot payroll errors to facilitate accurate and timely payroll processing, and develop and deliver custom reports to supply HR data to key stakeholders.
• Maintain data integrity of HR systems by establishing processes for monitoring data and the performance of corrective actions.
• Manage HR integration files – including file creation, maintenance, and oversight of complex file development.
• Partner with all areas of HR, Legal, Finance, and IT on interdependencies related to ongoing HR operations.
• Act as a subject‑matter expert for HR business partners and internal stakeholders, offering guidance and technical expertise.
• Respond to escalations related to payroll and HR operations with efficiency and professionalism.
• Development and execution of implementation strategies for HR systems changes, enhancements, and projects.

• Bachelor’s degree (four‑year college or university) or equivalent work experience.
• Minimum of 6 years in HR, payroll, HR operations or related experience.
• Strong analytical, mathematical, and problem‑solving skills.
• Ability to create relationships and liaise with both internal and external customers.
• Strong communication skills.
• Proficiency in use of HRIS/payroll systems.
• Strong Excel skills.
• Ability to identify opportunities and work on process improvements.
• Strong customer‑centric approach.
• Optimizes work processes, drives results, detail oriented, ensures accountability, situational adaptability, problem solving.

Our GCF business helps customers transform renewable cellulose fibers into essential everyday products. Our safe, high‑quality pulp forms the basis for a wide range of applications such as towel and tissue products, diapers, feminine care, incontinence and other personal care products that promote health and wellness. In addition, our specialty pulp serves as a sustainable raw material used in construction materials, paints, coatings and more.

GCF generated $2.8B in revenue in 2024 and has 3,300 employees globally, with nine manufacturing facilities and eight regional offices.

Global Cellulose Fibers promotes employee well‑being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day.

• Medical, Dental, Life insurance
• Flexible Spending Accounts
• Short‑term and Long‑term Disability
• 401(k) and Company‑funded retirement contributions
• Paid Time Off

6400 Poplar Avenue, Memphis, TN

Global Cellulose Fibers is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Global Cellulose Fibers complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact  or (833) 753‑3242.