Workforces Case Manager​/Career Advisor

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive measurable outcomes in the lives of job seekers across the country. If you’re passionate about making a difference and believe in the power of technology, you’ll feel at home here.

Position: Career Advisor

An integral part of our team, the Career Advisor provides professional career counseling, intensive case management, and follow‑up services under the supervision of the WIOA Program Lead. This is a 100% onsite role.

• Provide information and case management services to the community and eligible WIOA participants.
• Collaborate with the Intake Specialist to complete intake and eligibility determination for the workforce program.
• Assess job seekers’ employment, abilities, and training needs through interviewing, testing, and other methods.
• Serve as a liaison between workforce development programs and community partners.
• Enter data into VOS and otherwise use and process clients through any participant information system as required.
• Guide job seekers through the preparation of individual employment plans (IEP) based on their occupational goals.
• Stay current on labor market trends and best practices.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
• Follow all policies, procedures, and regulations related to eligibility documentation.
• Maintain accurate individual case files for each registered customer, ensuring all required eligibility documents are present and compliant.
• Meet and/or exceed program benchmarks. Participate in all staff‑related events as required, including training, staff meetings, and individual supervision.
• Complete all required reports within the data management system.
• Approach each day and task with a “ZAG” mindset.
• Perform other duties and projects as needed for program success.

• Bachelor’s degree or higher, or equivalent combination of education and experience.
• Strong communication skills and knowledge of community resources.
• Strong analytical and problem‑solving skills.
• Proficiency with MS Word and Excel at a minimum; ability to learn specialized databases and software systems.
• Ability to work with a culturally diverse customer base and demonstrate cultural sensitivity.
• Role model quality – motivate and guide customers toward achieving goals.
• Excellent interpersonal, time‑management, customer‑service, organizational, and written and oral communication skills.
• Knowledge of the WIOA program and other workforce program requirements.
• Ability to thrive in a fast‑paced environment while remaining flexible, proactive, resourceful, and efficient, maintaining confidentiality.
• Strong time‑management skills to meet deadlines and work under pressure.
• Knowledge of the local region and relevant partners.
• Bilingual or multilingual preferred.
• Valid driver’s license.

• Competitive salary range of $43,000–$46,000 annually.
• 401(k) with generous employer match.
• Medical, dental, and vision insurance with employee‑sponsored HSA.
• Disability insurance.
• Supplemental insurance.
• 30% travel.

Founded in 1996, Career TEAM, LLC is a private workforce development organization dedicated to closing the nation’s opportunity divide. Our record of accelerating the human condition has earned honors such as Inc. Magazine’s one of America’s 500 fastest‑growing privately held companies, the U.S. Chamber of Commerce Blue Chip Enterprise Award, and recognition by the White House.

Background Check Requirements: Employment is contingent upon successful completion of a background check, including criminal, prior employment, and education verification.

Equal Opportunity

Employer:

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.