Human Resources Manager

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This range is provided by Phoenix Staff, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$95,000.00/yr - $/yr

Location: Memphis, TN

Employment Type: Full-Time Perm

We are seeking a hands‑on Human Resources leader to build and lead the HR function for a growing, multi‑brand retail and consumer business. This role will operate as a standalone HR leader initially and will be responsible for both day‑to‑day execution and long‑term people strategy across corporate and retail environments.

This is an opportunity for someone who thrives in founder‑led, fast‑moving organizations, enjoys building from the ground up, and is comfortable operating without a large support structure.

• Design and implement core HR infrastructure from the ground up, including:
• Employee handbook and policies
• Compliance frameworks (federal, state, EEO, retail labor regulations)
• Performance management approach
• Onboarding and offboarding processes
• Serve as the primary HR point of contact for all employees across brands and locations

• Act as a trusted advisor to senior leadership on people, structure, and organizational decisions
• Help clarify roles, reporting lines, and responsibilities as the organization grows
• Bring a clear, direct point of view — willing to challenge ideas constructively when needed
• Build HR processes that work in real retail environments, not just corporate offices
• Support hiring, onboarding, training, and retention for part‑time retail staff and seasonal employees
• Address store‑level issues quickly and practically while maintaining consistency and fairness
• Establish recruiting strategies for both corporate and retail roles
• Partner with hiring managers to define roles, assess candidates, and improve hiring decisions
• Prepare the organization for growth, including new store openings and expanded teams

• Create foundational training programs for managers and frontline employees
• Identify skill gaps and help leaders develop their teams
• Bring structure to employee growth without over‑engineering the process
• Work with sales on identifying training opportunities and building out solutions for the sales and marketing groups – whether identifying vendors who can help with this or building it yourself

• Own employee relations matters with professionalism, discretion, and empathy
• Ensure compliance with employment laws and best practices
• Serve as the EEO lead and ensure policies are applied consistently

• You are comfortable being the only HR person in the room
• You balance practical execution with strategic thinking
• You are direct, grounded, and confident — not corporate or overly theoretical
• You understand how people actually behave in retail and consumer businesses
• You have reported directly to a CEO or Founder in the past or are comfortable doing so
• You can switch seamlessly between:
• Writing a handbook
• Coaching a leader
• Handling a store‑level issue
• Planning for future growth

• 7–12+ years of progressive HR experience (manager‑level or above)
• Prior experience supporting Retail organizations, Consumer brands, and Multi‑location or multi‑brand environments
• Proven experience building HR processes from scratch
• Strong knowledge of employment law and compliance (especially retail labor considerations)
• Experience working directly with founders or executive leadership teams

• You won’t inherit a rigid HR structure — you’ll build it
• You’ll have real influence on how the organization grows
• Your work will be visible, valued, and impactful from day one
• This role offers a clear path to expanding the HR function over time

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