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Sr. Manager, Learning & Development

Job in Memphis, Shelby County, Tennessee, 38104, USA
Listing for: LEO Events
Full Time position
Listed on 2026-10-22
Job specializations:
  • HR/Recruitment
    HR Generalist / Talent Management, HR Manager
Job Description & How to Apply Below
Position: Sr. Manager, Learning & Development

Position Summary:

The Sr. Manager, Learning & Development leads the systems, programs, and partnerships that

help LEO employees build skills, strengthen performance, and grow throughout their careers.

Working with People & Process, Department Heads, supervisors, and program leads, this role

develops LEO’s learning roadmap, manages learning technology and required training,

strengthens onboarding and leadership development, and establishes consistent competency

and career progression frameworks. This role equips internal experts and external partners to

deliver practical learning grounded in LEO’s business.

Key Responsibilities

Learning Strategy & Systems

• Develop and maintain a phased learning and development roadmap and annual learning

calendar aligned with business priorities and employee needs.

• Lead LMS implementation, launch, and administration, including learning assignments,

employee access, completion tracking, and reporting.

• Partner with People to coordinate required training, maintain completion records, and

follow up on outstanding requirements.

• Manage the approved learning budget and external vendors and use feedback and data

to assess effectiveness and improve programs.

Competencies & Career Development

• Establish a common competency framework and partner with Department Heads to

define role-specific skills, observable behaviors, and proficiency expectations at each job

level.

• Connect competency expectations to learning resources, development goals, and

practical experiences.

• Develop cross-functional learning opportunities, including department immersions,

shadowing, onsite learning, and stretch assignments in partnership with Systems &

Development and department leadership.

• Create consistent tools for developmental feedback, checkpoints, and tracking skill

progression.

Learning Programs & Leadership Development

• Design and deliver engaging company wide learning through workshops, presentations,

digital resources, and experiential learning.

• Build structured development programs for new and experienced leaders aligned with

LEO’s People Leader Expectations.

• Equip supervisors and program leads with practical tools for coaching, feedback,

accountability, and employee development.

• Help subject matter experts translate their knowledge into effective instruction and

engage external experts when specialized support is needed.

Onboarding & Knowledge Access

• Own the learning strategy for employees’ first six months, partnering with People on

coordination and supervisors on role-specific development.

• Establish quarterly department sessions for new hires to build business knowledge and

cross-functional understanding.

• Partner with Business Process Management and department experts to translate

approved SOPs into training and accessible resources.

• Support the intranet’s learning structure and coordinate with content owners to keep

resources current.

Employees remain responsible for participation and follow-through. Supervisors and program

leads own coaching and teaching the work. Department leadership owns technical expectations,

performance management, and promotion decisions.

Qualifications

• Significant experience in learning and development, talent development, organizational

development, HR, or a related field.

• Demonstrated ability to develop learning programs, competency frameworks, and

practical employee resources.

• Experience implementing or administering an LMS or comparable learning platform.

• Strong facilitation, communication, consulting, and project management skills.

• Ability to translate complex knowledge into clear instruction and use feedback and data

to improve learning.

• Curiosity about LEO’s business and willingness to travel periodically for onsite learning

and employee development.

Compete…

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