Solution Architect, ServiceNow

Overview

KPMG US is seeking a Solution Architect, Service Now to join our Digital Nexus technology organization. This is a hybrid work opportunity.

• Collaborate with clients to understand their needs and develop solutions that meet their requirements within the Service Now framework or partner with Enterprise Architecture to suggest alternative platforms.
• Design and implement solutions that are scalable, flexible, and easy to maintain, including leading proofs of concept for new initiatives.
• Build integrations between Service Now and other enterprise systems using iPaaS (like Mulesoft), APIs, web services, MID servers, and ETL tools.
• Provide technical guidance and support to project teams throughout the project lifecycle; work with Service Now support and other technical teams to address and resolve critical issues; ensure solutions are integrated with other systems and processes.
• Create comprehensive technical documentation including architecture diagrams, configuration guides, and development standards.
• Stay up to date with emerging technologies and industry trends related to Service Now solutions (IRM, Sec Ops, ITAM, ITOM, ITSM and more).

• Minimum seven years of recent experience in solution architecture, with a focus on Service Now including extensive experience in two or more Service Now modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM and more).
• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred;
  Service Now CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required; CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred.
• Experience in supporting business solutions hosted on Service Now from a developer or administrator perspective, including upgrades, integrations, and operational support.
• Strong understanding of practical application of Service Now as it relates to industry solutions, as well as an understanding of the interconnectedness between modules and core data.
• Proven familiarity with Service Now and other technology platforms commonly used to service core business functions.
• Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams.
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; no sponsorship is available for various visa types.

KPMG LLP and its affiliates comply with all local/state regulations regarding recruitment and hiring. KPMG is an equal opportunity employer. No phone calls or agencies please.