Salesforce Administrator

IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity in Memphis, TN. This organization is an industry leader in the non‑profit space (household name). The role involves managing and supporting multiple Salesforce applications with an emphasis on security and user management.

• Provide administration support across various Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
• Focus on implementing and managing the Salesforce Security Center and Event Monitoring applications to enhance organizational security posture.
• Manage identity and access via integration with Okta, ensuring secure authentication and user provisioning.
• Customize and build Salesforce objects, workflows, reports, and dashboards, and support integration with external platforms.
• Maintain data quality through audits, deduplication, security reviews, and manage user profiles, licenses, and permissions.

• 3–5 years of hands‑on Salesforce administration experience across multiple Salesforce products.
• Preferred experience with Salesforce Security Center, Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with integrating Salesforce with Okta for Identity & Access Management.
• Ability to support system testing, deployment, and documentation in accordance with governance policies.
• Strong troubleshooting skills to resolve end‑user issues and provide ongoing support via Jira.

• Competitive compensation package
• Full benefits;
  Medical, Vision, Dental, and more!
• Opportunity to join an industry‑leading organization.

• 25+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
• Medical, Dental, Vision, and Life Insurance
• Clear Rated’s Best of Staffing® Client and Talent Award winner 12 years in a row

• Mid‑Senior level

• Full‑time

• Information Technology

• IT Services and IT Consulting

Referrals increase your chances of interviewing at IDR, Inc. by 2x.