Oracle Services - Order-to-Revenue and ERP TMT -Senior Manager

Oracle Services – Order‑to‑Revenue and ERP TMT – Senior Manager

Join EY's Oracle Services practice in the Technology, Media, and Telecommunications sectors as a Senior Manager. Lead client engagements and pursuits, driving program delivery and delivering high‑quality business value.

Anywhere in Country

Mid‑Senior level

Full‑time

Other

Professional Services

• Manage teams and deliver high‑quality processes, solutions, or projects; continuous process improvement, innovation, and utilization of leading practices.
• Oversee professional employees, lead teams to achieve complex business systems initiatives; maintain billable utilization; manage projects, lead pursuits, and engage with external clients daily.
• Work with key stakeholders to understand needs and advise on solutions; engage with client resources across finance, IT, customer operations, and other enterprise functions.
• Serve as project manager, collaborating with EY team members through requirement gathering, solutions architecture, design, testing, deployment, and support of SaaS solutions using Oracle and Zuora.
• Lead systems implementation as a project manager.
• Manage stakeholder expectations and facilitate alignment across business and technical teams.
• Align with clients on scope and deliverables.
• Work with pursuit teams to develop client proposals.
• Assist project teams with developing solution architecture to meet complex client requirements.
• Mentor and coach managers, senior, and staff level consultants.

• Collaborate effectively with internal and external team members as a leader and an individual contributor.
• Strong communication and listening skills.
• Self‑starter with willingness and desire to learn and grow.
• Drive transformation throughout the project lifecycle and agreed‑upon phases of the implementation project.
• Demonstrate the ability to lead and execute SaaS implementations.
• Communicate effectively with finance and technology senior and middle‑management executives as well as end‑user and business subject‑matter experts.
• Develop long‑term relationships and networks internally and externally.
• Make strong decisions in developing solutions for complex problems.
• Modify policies and establish procedures within the scope of work.
• Exercise sound judgment in selecting methods and delivering projects.
• Understand system development lifecycle and technology business architecture frameworks.
• Adapt quickly to evolving technology landscape and shifting client priorities.

• A bachelor’s degree.
• 8+ years of relevant experience.
• At least 3 years of project management experience in a system implementor role.
• At least 3 years of solution architecture experience with SaaS solutions in the Quote‑to‑Revenue process area.
• Experience leading cross‑functional teams and work streams.
• Experience working on complex multiplatform implementations (Oracle Fusion ERP, Oracle EBS, Oracle People Soft, Net Suite, Zuora Billing and Revenue).
• 5 or more full life‑cycle implementations involving Quote‑to‑Revenue processes.
• 2+ full life‑cycle complete ERP package implementations including order‑to‑cash, record‑to‑report, and procure‑to‑pay processes.
• Familiarity with both Waterfall and Agile project management methodologies.
• Experience with full‑lifecycle sales processes, creating sales pursuit strategies and responding to client RFPs.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Willingness to travel based on client need.
• Prior consulting experience.

• MBA, MS in Information Systems, MS in Computer Science or master’s degree in a related field.
• Vendor certifications in Oracle Cloud Applications, Net Suite, or Zuora.
• Experience working in the Technology, Media, and Telecommunications sectors.
• Exposure to CRM and CPQ systems and processes, and integration with downstream Billing and Revenue Accounting processes.
• Experience supporting systems work that supports mergers, acquisitions, or divestitures.
• Experience working with clients to create Statements of Work (SOW).

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