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UI​/UX Design Manager

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: AutoZone
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    UI/UX Design, Product Designer, Digital Media / Production
Job Description & How to Apply Below

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Job Description

Auto Zone's Experience Design (UI/UX) Manager drives best‑in‑class, user‑centered experience and design for cross‑platforms and multi‑devices by supporting key product team partners. The role manages a team of designers providing competitive analysis and design research, product architecture, conceptual mockups, prototypes, and delivers high‑fidelity, production‑ready comps.

The Experience Design (UI/UX) Manager Will

Aim to pursue knowledge of best practices in the changing landscape of the digital retail space.

Seek evidence in problem statements and engineer solutions for functional, usable, and accessible products that bring purpose and value to the business and our customers.

Strategically & tactically drive design innovation and growth at Auto Zone by supporting internal initiatives, coaching & mentoring team members, and influencing design through peer reviews and critiques.

The Experience Design (UI/UX) Manager will strive to be ever curious about our customer's interaction with our product, to be lean and nimble focused on outcomes and optimal output, always have a team attitude, and be respectful as we fight for our users.

Responsibilities
  • Work collaboratively with leadership, product, research, and tech leads to prioritize the overall design needs in a fast‑paced Agile environment.
  • Review and participate in user research insights, both qualitative and quantitative, from the research and analytics teams and seek improvements for our customers with project partners.
  • Take ownership of projects, design work, and maintain availability to help and support designers to ensure the proper understanding of the design before, during, and after handoff.
  • Review competitive analysis and best practices with designers to provide insight into the consumer market, trends, and our customer needs as it applies to specific projects.
  • Effectively manage your team's time to ensure deadlines are met on time and within budget.
  • Leverage and govern the Auto Zone Design System to guide functional and responsive UI components.
  • Seek feedback; lead and participate in peer design reviews and critiques to influence the direction of design deliverables for various projects and campaigns.
  • Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective.
  • Presenting design work back to business stakeholders and advise on experience design best practices.
  • Work with digital agencies to support projects & activities to ensure experience design‑related deliverables meet our quality standards and adhere to our brand guidelines.
  • Mentor and/or manage other designers. Provide guidance, support, and assess performance regularly and develop action plans that support professional development and career progression as per Auto Zone's career development framework.
Skills
  • Established knowledge in User Experience and Interaction Design methodologies with a solid understanding of reusable patterns and Design Systems. The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner.
  • A creative thinker who can also think practically and provide solutions to a variety of business problems.
  • Strong ability to self‑direct, organize, and manage multiple complex projects within business and technology constraints while meeting or exceeding our customer's needs.
  • Strong ability to clearly and concisely present ideas, proposals, strategy, and UI/UX concepts to a large cross‑functional audience.
  • Ability to work and lead a team within a fast‑paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables.
  • Ability to manage and resolve project‑based and leadership‑based challenges in a fair, professional, and effective manner.
  • Excellent verbal and written communication and presentation skills.
  • A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal.
  • A confident storyteller while delivering the…
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