Infrastructure Manager

Assisting with the role of Infrastructure Manager at Monogram Foods
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Monogram Foods, a leading food manufacturer based in Memphis, Tennessee, offers a wide range of products including snacks, baked goods, and food service solutions. With over 4,000 employees across 12 locations in seven states, the company is dedicated to quality, community impact through the Monogram Foods Loves Kids Foundation, and fostering an inclusive, high‑performance work environment.

We are seeking a highly skilled and experienced Infrastructure Manager to lead and oversee our networking, server, and systems infrastructure. This role is critical to ensuring the reliability, scalability, and security of both our IT and OT environments. The ideal candidate will possess deep technical expertise in networking, strong knowledge of server and system best practices, and proven leadership capabilities.

• Lead the design, implementation, and maintenance of enterprise networking infrastructure (LAN/WAN, wireless, firewalls, VPNs) across IT and OT environments.
• Oversee server and systems administration including virtualization, storage, backups, patching, and monitoring.
• Manage infrastructure projects from initiation through delivery, ensuring timelines, budgets, and quality standards are met.
• Define and measure infrastructure installation quality standards.
• Establish asset lifecycle management processes to ensure business continuity.
• Collaborate with OT and Operations teams to deliver infrastructure solutions that align with business needs and adhere to industry standards.
• Develop and track key performance indicators (KPIs) to measure infrastructure performance, health, and capacity.
• Maintain schedules for patching, hardware/software replacement, and resolution of critical issues.
• Ensure proper alerting and incident response mechanisms are in place and functioning effectively.
• Maintain infrastructure documentation, standards, and policies.
• Manage vendor relationships, contracts, and service level agreements (SLAs).
• Mentor and lead a team of infrastructure engineers and administrators.
• Participate in budgeting, capacity planning, and strategic roadmap development.

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 7+ years of experience in IT infrastructure, with at least 2 years in a leadership or managerial role.
• Expert‑level knowledge of networking protocols, architectures, and tools (Cisco, Palo Alto, etc.).
• Experience with OT networking in industrial or manufacturing environments.
• Strong background in server and systems administration (Windows/Linux, VMware, Active Directory, etc.).
• Familiarity with cloud infrastructure (Azure, AWS) and hybrid environments.
• Proven experience managing infrastructure projects and cross‑functional collaboration.
• Excellent problem‑solving, communication, and project management skills.
• Must be 18 years or older.

• Experience with infrastructure automation and monitoring tools.
• Knowledge of cybersecurity frameworks and compliance standards (NIST, ISO 27001).

• Ability to sit or stand for prolonged periods and move throughout the facility as needed.
• Ability to lift items up to 20 lbs. unassisted.
• Visual and hearing acuity sufficient for business and technical environments.
• Valid driver’s license and ability to travel domestically up to 25%.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Mid‑Senior Level

Full‑time

Information Technology

Food and Beverage Manufacturing