RAN Support Engineer

Myticas is looking for a RAN Support Engineer. The Candidate will work as onsite Resident Engineer with our clients customer and MUST have recent experience and able to meet the following requirements:

• Perform first level of troubleshooting/response for anomalies found in the above elements.
• Raise tickets with care team for issues that he couldn’t solve.
• Support activities/migrations/upgrades/ Implement change requests on behalf of customer (those are normally carried out by care team).
• Prepare/review MOPs of activities. (if this is covered in the sow for RE)
• Participate in ORT/ATP. (if this is covered in the sow for RE)
• Provide incident reports and kpi reports (if this is covered in the sow for RE).
• Provide technical support and troubleshooting assistance to end-users and stakeholders
• Maintain accurate records of network configurations, changes, and upgrades
• Lead trained contractors and BSS engineers during installation and integration of telecommunication equipment.
• Conducted trials & features testing, launched new products. (if this is covered in the sow for RE)

• O&M experience in Airscale, Flexi Zone (Indoor & outdoor) BTS site solutions
• Experience in BTS Element manger (Web user interface, BTS site manager and BTS CLi)
• Experience in troubleshooting and tracing tools (Emil tool kit, DCAP, UTF, 5G tool kit ..etc)
• Experience in OSS various applications (CM operation manager, CM Editor, Work Flow tool, Software manager, Monitor Application..etc)