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IT Consultant IT Business Analyst

ITSM Lead - ITIL Expert, Service Delivery & Gap Analysis

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: TecTammina
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst
Job Description & How to Apply Below
A consulting firm is seeking a skilled IT consultant in Memphis to enhance the current ITSM program. The role involves reviewing existing processes, conducting gap analysis, and leading software implementation. Key qualifications include experience in Service Management delivery and ITIL certification. Candidates will be responsible for gathering requirements and delivering workshops. This is a contract position with a duration of over 6 months and on-site work expected.
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