Senior Strategic Communications Analytics; Memphis, TN

Strategic Communications Analytics (Memphis, TN)

St. Jude Children's Research Hospital – ALSAC is seeking a strategic, data-driven communications analyst to lead measurement, analysis and reporting of public relations performance across earned media, social platforms and content channels. The role demands deep expertise in media measurement, PR analytics and executive-level communication and must deliver high-impact reports on short notice to influence communications strategy for the mission of St.

Jude:
Finding cures. Saving children.

• Track and analyze metrics across earned media, social media, content platforms.
• Develop and maintain dashboards (daily, weekly, monthly, quarterly, annually) and special initiative/campaign reports.
• Benchmark PR performance against competitors, industry standards, historical data.
• Collaborate with Reputation Management, Paid Media and Marketing Measurement teams to integrate PR metrics into cross‑functional dashboards.
• Manage reporting tools and vendor relationships.
• Use measurement platforms (e.g., Meltwater, Muck Rack, Full Intel, Sprinklr) to monitor media coverage.
• Translate complex data into clear, actionable insights for team members and executive audiences.
• Influence content and communications strategy through data‑driven recommendations.
• Share media on‑call responsibilities with broader PR team.
• Deliver executive‑level summaries and presentations with clarity and precision.
• Contribute to additional strategic communications initiatives as needed.

• Bachelor’s degree in communications, journalism, public relations, marketing or related field.
• 6+ years of experience in public relations, communications or social media with a strong emphasis on analytics and reporting.
• Proven experience with integrated communication planning and performance measurement.
• Exceptional writing and presentation skills for executive-level reports.
• Strong interpersonal skills to engage and collaborate across teams.
• Strategic thinking and data-informed recommendations.
• Proficiency in media monitoring and analytics platforms (e.g., Cision, Muck Rack, Meltwater, Full Intel, Google Analytics, Sprinklr).
• Experience with data visualization tools and deep interest in industry trends.

• Naturally curious and detail-oriented, passionate about uncovering and communicating insights.
• Can work independently and respond with urgency to evolving priorities.
• Comfortable navigating ambiguity and translating data into strategic action.
• Proactive communicator thriving in fast-paced collaborative environment.

• Core medical coverage (medical, dental, vision).
• 401(k) retirement plan with 7% employer contribution.
• Exceptional paid time off.
• Maternity / paternity leave.
• Infertility treatment program.
• Adoption assistance.
• Education assistance.
• Enterprise learning and development.

St. Jude Children’s Research Hospital – ALSAC is an equal employment opportunity employer. ALSAC does not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No search firms.