Computer Software Speciaist

Description

MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer‑oriented services, including a major role in the economic development for our customers.

MLGW recognizes that our greatest assets are our employees and value diversity, equity, and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.

MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.

The essential responsibilities of the Computer Software Specialist 3 will report to the Supervisor. Apply advanced‑level business and information technology system practices and/or project management methodology in analyzing information requirements to determine hardware/software solutions; develop project plans and implement, develop, or maintain enterprise information systems to meet project deliverables. Assess, plan, design, develop, configure, execute, install, maintain, or modify enterprise systems, web applications, client server applications, mainframe, network and/or personal computer operating systems, relational database management systems, utilities, and related software.

Analyze/monitor and troubleshoot system performance; recommend modification of existing/purchased systems or development of new systems to meet information requirements; develop specifications for problem resolution. Monitor, control, and coordinate new information system developments to ensure maximum utilization and efficiency of software capability and inclusion in long‑range strategic planning. Facilitate the investigation of requests for information system studies to determine their merit and recommend acceptance, rejection, or an alternative solution.

Confer with technical, professional, and managerial personnel to obtain data and determine information requirements; translate user needs into cost effective solutions. Provide technical guidance and assistance concerning software applications and system developments and operations. Keep abreast of changes within the Information Technology area; serve as MLGW’s representative while working with vendors on hardware/software purchases, implementations, and problem solutions; assist in the development and maintenance of MLGW computer standards and procedures.

Operate Division’s vehicle and computer hardware/software equipment. Perform other duties as directed.

To perform the Computer Software Specialist 3 role, you must:

• Bachelor’s degree in Computer Science, Engineering, Information Systems or Business with a concentration in Information Systems or Math with a concentration in Computer Science or Bachelor’s degree with a minimum of 12 hours college‑accredited Information Technology or Information Systems courses plus four (4) years of Division experience in database, computer hardware/software, mainframe, networking, programming, or system analysis skills depending on departmental need.
• Must meet proficiency requirements.
• Must have a valid driver’s license from state of residence.
• Must have at least one (1) year of demonstrated experience as the primary support person for a particular system or application and at least demonstrated knowledge and skills in one (1) or more of the fields listed below.

• 10+ years of experience Java/J2EE development.
• Proven experience with Oracle Forms development and maintenance.
• Strong understanding of SOAP and REST web services. WSDL/XML/JSON.
• Expertise in…