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IT Manager
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-02-01
Listing for:
Sedgwick Claims Management Services Ltd
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst
Job Description & How to Apply Below
Memphis, TN:
Telecommuter MS:
Telecommuter AR:
Telecommuter AL:
Telecommuter WItime type:
Full time posted on:
Posted Todayjob requisition :
R69980
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance
IT Manager
** PRIMARY PURPOSE OF
THE ROLE:
** To manage day-to-day activities and project activities of software developers, systems analysts, or support teams; to oversee quality assurance reviews; to ensure project completion and user satisfaction; to provide guidance and training to assigned team; to develop and implement standards and relevant processes; to provide administrative guidance and controls ensuring quality, thorough analysis, timely delivery and productivity; and to assist with strategic planning.
We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
** ESSENTIAL FUNCTIONS and RESPONSIBILITIES
*** Oversees support of applications through interaction with business users, stakeholders, IT project managers, IT analysts, and IT development staff.
* Provides leadership, direction to IT teams.
* Ensures support processes and procedures are adhered to.
* Ensures departmenta
** l
* * objectives are met.
* Works with stakeholders to manage project priority and planning.
* Actively engages stakeholders and other organizational leaders to ensure satisfaction with service delivery.
* Oversees department projects ensuring on-time and on-budget delivery.
** ADDITIONAL FUNCTIONS and RESPONSIBILITIES
*** Performs other duties as assigned.
* Supports the organization's quality program(s).
* Travels as required.
** SUPERVISORY RESPONSIBILITIES
*** Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
* Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
* Provides support, guidance, leadership and motivation to promote maximum performance.
** QUALIFICATIONS
* * Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred. Project Management (PMP) designation preferred.
Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of software development, systems analysis, quality assurance, project management, or technical support experience and three (3) years of supervisory experience.
Knowledge of Financial functions preferred. Knowledge of SAP Financial systems preferred.
** Skills & Knowledge
*** Knowledge of software development lifecycle
* Specific knowledge for IT project management
* Ability to assess and estimate costs associate with software and hardware expenses associated with software development or application implementation
* High level of self-motivation
* Oral and written communication, including presentation skills
* PC literate, including Microsoft Office products
* Ability to work in a team environment and independently
* Ability to meet or exceed Performance Competencies
** TAKING CARE OF YOU
*** Career development and promotional growth opportunities.
* A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.#IT #informationtechnology
Work environment requirements for entry-level opportunities include – Physical:
Computer keyboarding Auditory/visual:
Hearing, vision and talking Mental:
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a…
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