WMS Workflow Architect

At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies.

Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

We are seeking a highly experienced WMS Workflow Architect to provide technical, functional, and strategic leadership for our Datex WMS platform supporting pharmaceutical 3PL operations. This role serves as the design authority across all warehouses, clients, and solution implementations.

You will lead both onshore and offshore WMS configuration teams, ensuring standardization, compliance, architectural soundness, and operational excellence across multi-client pharma distribution environments. This includes oversight of workflow design, regulatory alignment (cGMP/GDP, DSCSA, Part 11), master data governance, integration frameworks, and change-control/validation strategies.

This is a senior-level, hands‑on technical leadership role—ideal for someone who combines deep WMS expertise, exceptional communication skills, and the ability to align technology design with operational realities.

• Enterprise Architecture & Design Authority
  • Serve as the overall owner of the architectural standards, design conventions, and configuration patterns for all Datex WMS workflows.
  • Define and enforce enterprise-wide WMS architecture, including warehouse blueprints, workflow standards, integration patterns, and compliance frameworks.
  • Validate and approve all WMS design changes from onshore/offshore teams.
  • Maintain a detailed understanding of current and future-state warehouse processes, regulatory expectations, and operational pain points.
• Leadership of Onshore & Offshore Teams
  • Lead, mentor, and support WMS workflow developers, analysts, and QA testers across both onshore and offshore teams.
  • Assign priorities, manage workloads, and ensure timely delivery of enhancements, fixes, client onboarding tasks, and projects.
  • Build capability across teams with training, playbooks, process maps, and reusable design components.
  • Operate as escalation point for configuration, design, integration, and environment issues.
• Pharma Distribution & Regulatory Compliance
  • Ensure all workflows adhere to DSCSA, cGMP/GDP, 21 CFR Part 11, and audit trail/e-signature requirements.
  • Oversee validation strategy for WMS changes including URS, FRS, IQ/OQ/PQ, traceability matrices, and controlled releases.
  • Partner with Quality to ensure readiness for regulatory audits, client audits, and compliance reviews.
• Workflow Strategy & Solution Design
  • Architect efficient workflows for:
    • F…