On-Site Service Engineer Data Center​/Server Hardware

Title:
On-Site Service Engineer AI Data Center

Location:
Memphis Tennessee 38118

Duration: 4 months with possible extensions

Pay Rate: $40/hr.

Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

On Call:
Yes

Travel:
No

Contract to Hire:
Possible

• Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.
• This is a hands‑on server hardware and break/fix role.
• The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer‑facing environment.
• Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.

Title:
On-Site Service Engineer AI Data Center

Location:
Memphis Tennessee 38118

Duration: 4 months with possible extensions

Pay Rate: $40/hr.

Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

On Call:
Yes

Travel:
No

Contract to Hire:
Possible

• Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands‑on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.
• This is a hands‑on server hardware and break/fix role.
• The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer‑facing environment.
• Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.

• Provide on-site technical support for Dell Power Edge and other enterprise server hardware
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime
• Perform hands‑on hardware installation, removal, replacement, and repair, including:
• Memory/DIMMs
• CPUs/processors
• Power supplies
• Fans and cooling components
• Hard drives/SSDs
• RAID/HBA components
• NICs and other PCIe components
• GPUs and accelerator hardware
• Motherboards/system boards and other server components
• Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics
• Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms
• Execute both reactive break/fix and preventive maintenance following established procedures
• Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources
• Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
• Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details
• Escalate complex technical issues when appropriate
• Participate in on-call rotations and provide extended coverage as required

• 3+ years of hands‑on experience supporting enterprise servers, data center hardware, or similar infrastructure
• Direct, hands‑on experience physically working on server hardware installing, removing, diagnosing, repairing, or replacing server components
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
• Experience working with rack‑mounted enterprise servers in a data center, field service, or customer environment
• Strong understanding of server hardware architecture and troubleshooting…