On-Site Talkdesk CCaaS Admin - IVR & Integrations; Memphis
Listed on 2026-10-08
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IT/Tech
Systems Administrator, Technical Support, IT Consultant, IT Support
Redwood Services in Memphis is seeking a Talkdesk platform owner to configure, optimize, and document CCaaS operations, including IVR flows and API integrations. The role emphasizes clear documentation and collaboration with contact center leadership to meet KPIs.
You will own production Talkdesk configurations, design efficient IVR paths, and implement automations that reduce manual effort while improving customer experience. On-site five days weekly in Memphis, TN.
This posting is for the On-Site Talkdesk CCaaS Admin - IVR & Integrations (Memphis) role at Redwood Services, based in Memphis, TN, United States.
Consider building your career as a On-Site Talkdesk CCaaS Admin - IVR & Integrations (Memphis) at Redwood Services.
The On-Site Talkdesk CCaaS Admin - IVR & Integrations (Memphis) position in the Human Resources, IT & Technology field is open for applications.
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