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Director - IT PMO and Agile Delivery
Job in
Memphis, Shelby County, Tennessee, 37544, USA
Listed on 2026-10-22
Listing for:
ALSAC/St. Jude Children's Research Hospital
Full Time
position Listed on 2026-10-22
Job specializations:
-
IT/Tech
IT Project Manager, Change Management, IT Consultant
Job Description & How to Apply Below
This role oversees technology delivery across both product and project-based operating models, manages the Technology Capital Budget, and partners across the enterprise to advance an Agile culture, strengthen delivery capabilities, and evolve delivery practices to meet emerging business and AI-driven opportunities.
** Essential Job Functions
*** Lead the strategy, execution, and continuous improvement of Agile Delivery, Project Management Office (PMO), and Sourcing Integration functions.
* Direct Agile delivery practices across the technology division, including Agile team leadership, methodology development, process optimization, tool adoption, and impediment resolution.
* Oversee the Technology PMO and ensure successful delivery of the technology project portfolio, including budget, scope, schedule, quality, stakeholder satisfaction, and business value realization.
* Manage the enterprise technology portfolio, including project prioritization, resource allocation, budget oversight, dependency management, benefits realization, and portfolio reporting.
* Utilize portfolio management disciplines and governance frameworks to align technology initiatives with organizational objectives and maximize value delivery.
* Direct coordination and oversight of external technology service providers, ensuring performance against contracted service levels, delivery standards, methodologies, and operational expectations.
* Partner with Vendor Management and Service Management functions to proactively address escalations, risks, and service delivery issues.
* Establish, measure, and continuously improve technology delivery methodologies, frameworks, tools, and best practices to drive consistency, efficiency, and quality outcomes.
* Champion Agile principles, a growth mindset, and continuous improvement across Technology Services and the broader ALSAC enterprise.
* Lead Agile communities of practice, coaching initiatives, workshops, and training programs to advance organizational Agile maturity.
* Manage complex technology initiatives involving multiple business units, teams, vendors, and stakeholders.
* Oversee the Technology Capital Budget and provide insight into investment planning, forecasting, and financial performance.
* Partner with the Senior Vice President/CIO on strategic planning, operational leadership, and departmental initiatives.
* Coordinate divisional reporting and executive-level presentations for senior leadership and the Board of Directors.
* Support divisional communications, planning activities, employee engagement programs, recognition events, and annual technology summits.
* Help evolve ALSAC's technology delivery model to effectively leverage emerging technologies, including AI-enabled capabilities, while delivering critical day-to-day business priorities.
** Job Requirements
*** Bachelor's degree in information systems, Computer Science, Data Analytics, Information Technology, or a related field.
* Eight (8) or more years of progressive leadership experience in technology delivery, project management, Agile transformation, PMO leadership, or related disciplines.
* Strong understanding of application development, systems integration, databases, and enterprise technology environments.
* Demonstrated experience leading Agile, Project Management, Portfolio Management, and PMO functions within a complex organization.
* Deep knowledge of Agile principles, frameworks, methodologies, and organizational transformation practices.
* Working knowledge of Agile engineering practices, including Continuous Integration (CI), Continuous Delivery (CD), and modern software delivery approaches.
* Proven ability to lead high-performing teams, influence across all organizational levels, and drive strategic initiatives to successful completion.
* Experience managing large, complex portfolios and multiple enterprise initiatives simultaneously.
* Strong business process improvement skills using Lean, Six Sigma, Agile, or similar methodologies.
* Excellent communication,…
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