IT Sr Application Analyst

Job Details:

Job Location:

Information Technology-Ops - Memphis, TN, Position Type:
Full Time, Salary Range:
Undisclosed, Travel Percentage:
None, Job Shift: Day, Job Category:
Information Systems

Responsible for the overseeing functional support of hospital applications, processes and projects, along with understanding the technical functionality of the systems and processes. Has direct responsibility for analyzing process re-engineering to more effectively utilize current systems' resources in support of the initiatives of the application team, ensures that the system is properly maintained and all business operation needs are met.

Supports the functional and technical operation of all related systems, and oversees the implementation of new systems, interfaces and updates systems. Partners with ROH Leadership and customers to analyze work process design and flow, improve processes and leverage the return on technological capabilities. Builds project plans, ensures adherence to project schedules and maintains a systems orientation to work effectively with peers to set technology priorities and conduct long-term planning.

Serves as a functional and technical point-of-contact for assigned functional area and assists other subject matter experts with ensuring data integrity, testing of system changes, report writing, and analyzing data flows for process improvement opportunities. Administers and supports upgrades, patches, testing and other technical projects as assigned.

• Acts independently as a functional and/or technical subject matter expert for core and advanced system functionality. Researches and identifies root causes and resolutions for system issues. Provides oversight with recommendations to improve the functionality of the system and any additional related components. Escalates system issues with vendor and IT management as necessary.
• Ensures all applicable tables are updated each time a system change is required and documentation is on file for all corrections made. In this manner, the incumbent is the primary source for core data configuration, and the point of contact for core data configuration during ongoing projects that impact the system.
• Oversees or performs corrections to data as the business requires. Ensures that all proper approvals and documentation is on file for all corrections made in accordance with the department policy.
• Proposes, documents and implements new or revised processes relating to the systems and data.
• Creates, runs routine queries and reports from the system. Ensures that any regularly scheduled reporting processes are executed by documented deadlines. Works with Report Writers to ensure that all functional reporting needs are met.
• Oversees projects for assigned cyclical systems processes, including but not limited to any clinical, ancillary, ambulatory, compensation, finance, performance management, and professional development projects.
• Administers projects and works independently as related to new systems or upgrades to existing systems.

• Acts as key resource responsible for issue resolution within the system. Works with the appropriate teams to resolve systems issues and ensure prompt resolution. Will communicate as appropriate with functional leadership to ensure confidence in the issue resolution process.
• Designs, documents, and coordinates and/or oversees processes and procedures related to system requirements. Maintains a directory of Standard Operating Procedures (SOP’s), updating existing SOP’s and creating new SOP’s as functionality and department direction dictate, utilizing department staff as necessary. Ensures the SOP’s accurately reflect business processes of the…