Senior Clinical Applications Analyst

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit

This role plans, analyzes, designs, and modifies the Epic Cadence software application, including designing, configuring, testing, troubleshooting and supporting the organization's clinical application systems

This is a full time, remote, Senior Clinical Applications Analyst role.

• Build, implement, maintain, and provide ongoing support for clinical application software.
• Consults with product owners to identify current operating procedures and to clarify program / application needs and objectives.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical and business needs.
• Performs builds, upgrades, and system enhancements as needed. Supports the Epic Cadence application throughout all phases of implementation.
• Delivers post-implementation support, troubleshooting, and maintenance.
• May be expected to write documentation to describe program design, settings and configurations, options, decisions logic, and corrections.
• May have team lead and task management (no HR) responsibilities.
• Tracks work in the Service now platform using demands, projects and tasks.
• Be a Subject matter Expert in the Epic Application
• Attends application training webinar sessions provided by Epic
• Collaborates with other functional areas of the business to ensure application build alignment and product requirements

• Bachelor's degree or equivalent work experience
• Requires 7+ years of related experience.
• Experience working on Epic builds and/or implementations, specifically in Cadence
• One or more additional Epic certifications and/or proficiencies preferred:
  Referrals, Epic Care Link, Ambulatory, Care Everywhere, Welcome, or My Chart
• Possess in-depth Epic application knowledge and experience
• Possess Epic certification in Cadence application
• Knowledge of Provider on the Fly workflow
• Advanced understanding of clinical applications functions including front desk workflows
• Knowledgeable with using Epic import specs
• Positive attitude, detail oriented, self-motivated, critical/analytical thinker
• Ability to troubleshoot complex application issues and provide solutions from an existing knowledge base
• Advanced presentation skills
• Ability to interact and develop relationships with intra-departmental teams
• Effectively communicate in both oral and written form to a widely diverse audience
• Requires advanced understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
• Requires advanced skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Ability to complete work assignments in a timely manner as assigned by leadership
• Excellent customer service skills
• Ability to work independently in a remote workspace
• Ability to multi-task effectively in a rapidly changing environment
• Ability to embody Premise Health’s cultural beliefs (Respectful, Accountable, Courageous, Ethical, Engaged, Innovative, Quality-Focused)

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers…