GPS Deploy - Associate Implementation Specialist, Service Delivery

Position: GPS Deploy - Associate Implementation Specialist, Service Delivery - US
# GPS Deploy - Associate Implementation Specialist, Service Delivery - USApply
** Job#: 3057768
***
* Job Description:

** Associate Implementation Specialist, Service Delivery
*
* Location:

** Memphis, TN (On-site)

Role Overview This organization is seeking an Associate Implementation Specialist to join the Service Delivery team. The selected candidate will provide crucial hands-on hardware repair and operational support within a dynamic data center environment. This position requires a dedication to technical excellence, with a prerequisite of fifty hours of paid training to be completed prior to starting on-site. Candidates must be flexible to work weekends and holidays as customer requirements dictate.

Key Responsibilities
* Provide day-to-day data center operational support and perform hands-on hardware replacement and server maintenance.
* Escort and coordinate with dispatched field engineers to ensure efficient resolution of on-site tasks.
* Manage parts shipping, receiving, and inventory tracking for the facility.
* Maintain and update environment documentation including serial numbers, elevations, and runbooks.
* Coordinate with colocation teams for power, cooling, and facility maintenance activities.
* Execute customer-directed system and version updates.
* Proactively monitor servers and notify customers of potential issues.
* Open, manage, triage, and coordinate break/fix service requests with technical support teams.
* Perform troubleshooting, log collection, and follow vendor-recommended resolutions.
* Perform operating system installations, graphics processing unit configurations, and validation testing.

Required Qualifications
*
* Education:

** Technical certification or equivalent hands-on experience in computer science, information technology, or a related field is required.
*
* Experience:

** Proven experience working inside servers, replacing physical components, and performing hardware troubleshooting is required. Prior experience in field services and hardware repair is highly beneficial.
** Technical

Skills:

** Proficiency in basic networking, experience reading Linux logs, and comfort using the Linux command-line interface are required. Candidates must also possess the physical ability to lift up to 65 pounds and work comfortably while positioned on a ladder.

Preferred Qualifications
* Experience with RDMA over Converged Ethernet network environments.
* Familiarity with NVIDIA graphics processing units and network interface cards.
* Strong written and verbal communication skills for effective team and customer coordination.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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** Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life,…