Agency Service Representative

Agency Service Representative

Join to apply for the Agency Service Representative role at Correll Insurance Group

InSight Risk Management, a Member of Correll Insurance Group has an immediate need for an Agency Services Representative (ASR) at our Cordova, TN location.

Supports the Commercial Lines division while learning the insurance business. Initial training is provided, with responsibilities expanding based on teamwork, learning ability, and professional growth. Over time, the role includes assisting multiple account managers and electronically marketing client accounts to insurance carriers to secure optimal coverage and pricing. This position offers exposure to various insurance concepts and techniques.

• Maintain organized, accessible records in line with agency standards.
• Collaborate with team members to provide required documents and checklists.
• Use electronic tools to manage tasks and track renewals.
• Adapt quickly in a fast‑paced, customer‑focused environment.
• Perform general administrative tasks and document processing.
• Notify customers as needed.

• Willingness to obtain a Property & Casualty Insurance License within 6–12 months (Correll Insurance Group provides support).
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organization and multitasking abilities.
• Proficient in Microsoft Office 365 (Word, Excel, Outlook, Teams).
• Professional appearance and discretion with confidential information.
• Friendly, customer‑focused attitude.

• HSA and FSA
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Cordova, TN

Full‑Time, M–F, Non‑Exempt

If you enjoy helping others and are a compassionate, customer‑focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.

The information contained in this job description has been prepared to indicate the general nature of work performed by an employee within this classification. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.