Customs Trade Coordinator - 1st Shift

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other Fed Ex operations, and customers to deliver high‑level service to customers.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid training provided.

Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational skills. Inter‑personal skills. Problem‑solving skills.

Handle high volume of work. Handle time‑sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Must possess customer service skills, knowledge of Microsoft Suite, and be computer literate. Can function in a fast‑paced working environment.

Preferred Qualifications: Some openings will offer variable remote with some work‑from‑home opportunity and some in‑office work, dependent on company policy. Those jobs with variable remote options will require onsite work for 5‑6 months, or until productivity and accuracy standards are met. Thereafter, work‑from‑home options will become available based upon company needs.

Pay Transparency: Our diverse offerings support your career goals with benefits, specialized training, and advancement opportunities. Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately.

Pay: $15.75‑$16.00/hr currently offering an additional temporary $3.00 per hour pay premium during surge in volume, subject to removal with 30 days’ notice.

Additional Details: Possible shifts for 1st M‑F 7‑am – 3:30‑pm, M‑F 8‑am – 4:30‑pm or Tues‑Sat 7‑am – 3:30‑pm.

Fed Ex Logistics is an Equal Opportunity Employer including, Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.