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OS&D Investigator – Logistics Claims & Resolution

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Echo Global Logistics
Full Time position
Listed on 2026-10-07
Job specializations:
  • Supply Chain/Logistics
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Roadtex Transportation, now part of Echo Global Logistics, is seeking a logistics-focused customer service associate in Memphis to support OS&D procedures and claims resolution. You will coordinate with terminals, warehouse services, and shippers to resolve lost or damaged freight while following SOPs and maintaining accurate documentation in Road vision.

The role requires 1+ years in customer service or logistics, strong multitasking and problem-solving abilities, and solid skills in MS Office

This position is for the OS&D Investigator – Logistics Claims & Resolution role at Echo Global Logistics.

Our group is growing, and we are hiring a OS&D Investigator – Logistics Claims & Resolution in Memphis, TN, United States.

We are seeking a motivated OS&D Investigator – Logistics Claims & Resolution to join Echo Global Logistics in Memphis, TN, United States.

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