Operations Supervisor - Distribution

Operations Supervisor – Distribution at DHL Supply Chain

This role is for a
** Waving Supervisor
** responsible for managing the wave planning and execution process, ensuring that customer orders are released, picked, packed, and shipped efficiently.

Shift Details: Friday – Sunday, 12‑hour shift, 4:00 pm–4:00 am.

• Wave Planning
  • Analyze order volumes and shipping deadlines.
  • Coordinate with Warehouse Management Systems (WMS) to create effective waves.
  • Prioritize high‑urgency or time‑sensitive orders.
• Execution Oversight
  • Monitor real‑time progress of picking waves.
  • Adjust wave release timing to avoid bottlenecks.
  • Ensure labor is properly allocated across waves.
• Communication & Coordination
  • Work closely with Inventory Control, Picking & Packing Supervisors, and Outbound Teams.
  • Ensure smooth transitions from one operational step to another.
• System Management
  • Use WMS/ERP systems to trigger waves, track wave status, and troubleshoot system or order issues.
• Performance Monitoring
  • Track metrics such as wave completion times, order accuracy, and throughput efficiency.
• Report issues or delays and recommend process improvements.

• Strong understanding of warehouse processes.
• WMS proficiency (Manhattan).
• Attention to detail and problem‑solving ability.
• Excellent communication and leadership skills.
• Ability to work under pressure in fast‑paced environments.

• Lead, motivate, and develop a diverse team of frontline associates.
• Maintain compliance with health and safety regulations.
• Monitor KPIs and operational metrics, providing regular reports and recommendations.
• Foster an environment of open communication and collaboration.

• Bachelor’s degree or equivalent experience (preferred).
• 1+ year of operations experience in a lead/supervisor/management role (preferred).
• 1+ year of logistics industry experience (preferred).
• Staff management, workload planning, objective setting, and organizational skills (preferred).

National salary range: $62,500 – $70,000.

California: $70,304 – $82,000.

Washington: $80,169 – $82,000.

Benefits include Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401(k), and generous PTO.

DHL Supply Chain North America operates over 500 facilities and more than 50,000 dedicated associates, covering over 150 million square feet of warehouse space. Our culture is built on teamwork, associate development, training, and continuous improvement, and we are an equal‑opportunity employer.

Director

Full‑time

Management and Manufacturing;
Industries:
Transportation, Logistics, Supply Chain, and Storage