Director of Programming

Advance Memphis is a Christ-centered nonprofit dedicated to building pathways to economic mobility by equipping individuals with job readiness skills, vocational training, and holistic support grounded in biblical values. Through long-term relationships with participants and employers, Advance Memphis helps people access dignified work that leads to stability, growth, and transformation for families and communities.

Reports To:

Executive Director

The Director of Programming provides strategic, relational, and operational leadership for all participant-facing programs at Advance Memphis. This role is responsible for ensuring that programs are mission-aligned, outcomes-driven, biblically grounded, and effectively integrated with employment pathways and social enterprise operations. The Director of Programming oversees curriculum, facilitation quality, participant experience, and program outcomes, while collaborating closely with other Directors to advance holistic economic mobility for participants.

• Provide vision, strategy, and leadership for all Advance Memphis programs, ensuring alignment with the organization’s mission, values, and strategic plan.
• Translate organizational strategy into clear program goals, annual plans, and measurable outcomes.
• Evaluate and continuously improve program models to strengthen participant engagement, learning, and long-term employment success.
• Ensure program design reflects biblical principles, trauma-informed practices, and dignity-of-work values.

• Oversee all participant-facing programs, ensuring consistency, quality, and mission alignment across diverse program models
• Programs include:
  • Employment Education & Staffing
  • Work Life
  • Financial Literacy
  • Addiction Recovery
  • Counseling Support
• Ensure clarity of purpose, outcomes, and participant pathways within and across programs.
• Maintain working knowledge of all curricula and program content; identify gaps and opportunities for enhancement.
• Ensure facilitators and instructors are properly trained, certified, and supported.
• Observe programs and provide regular coaching and feedback to facilitators.

• Ensure accurate and timely collection, analysis, and reporting of program data and outcomes.
• Use data to inform program decisions, improvements, and resource allocation.
• Collaborate with Development and Operations teams to support grant reporting, outcome measurement, and compliance requirements.
• Ensure participant progress aligns with readiness matrices and employment benchmarks used across the organization.

• Provide overall leadership and supervision for all programs and staff within Advance Memphis programming.
• Lead, coach, and develop program managers who, in turn, lead and develop their respective teams, ensuring strong leadership at every level of the organization.
• Build healthy, mission-aligned teams by investing in leadership development, team building, and a positive organizational culture rooted in trust, accountability, and shared purpose.
• Ensure effective staffing, structure, and leadership coverage across all programs, including instructors, coaches, counselors, and employment development staff.
• Establish clear expectations, accountability, and support for program leaders and frontline staff to drive excellence and consistency.
• Foster a culture of learning, collaboration, spiritual formation, and continuous improvement across all programming.
• Conduct performance evaluations, provide coaching, and support professional development for program staff.

• Work closely with the Director of Warehouse Operations and Director of Operations to…