Senior Director Delivery Operations

We anticipate the application window for this opening will close on - 20 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life Join our Global Distribution & Logistics team as Senior Director, Delivery Operations, where you will lead the strategy and execution of distribution and delivery operations at our Memphis, TN facility—one of the most advanced hubs in our global network. In this role, you will ensure reliable, efficient, and compliant delivery of life-saving products, while advancing operational excellence and elevating the customer experience.

Our Airways campus supports multiple Medtronic operating units and plays a critical role in ensuring patients receive the therapies they depend on—when and where they need them.

This role is based onsite at our Memphis, TN Airways campus and requires a regular in-person presence five days per week. Given the scale, complexity, and leadership expectations of this position, being onsite enables close collaboration with operations teams, direct engagement with leaders and employees, and real-time decision-making to drive performance, safety, and continuous improvement across the distribution center.

As the Senior Director, Delivery Operations, you will provide strategic and operational leadership for a 1M+ square foot, temperature-controlled, highly automated distribution center, driving service excellence, scalability, and continuous improvement across the network.

Primary Responsibilities:

Lead end-to-end distribution and logistics operations, managing the flow of goods, services, and information from origin through customer delivery to meet service, quality, and regulatory expectations

Oversee large-scale distribution center performance, including forward stocking locations, cross-dock operations, and logistics partnerships, ensuring high service levels and operational efficiency

Drive operational excellence, leveraging Lean, Six Sigma, and continuous improvement methodologies to optimize processes, reduce waste, and improve total cost of ownership

Leverage advanced supply chain technologies, including WMS, TMS, and automation systems, to enhance visibility, scalability, and network performance

Partner cross-functionally with manufacturing, commercial, customer service, and global supply chain teams to resolve delivery challenges and improve fulfillment outcomes

Integrate market and operational insights from suppliers, transportation providers, and internal stakeholders to strengthen Medtronic’s competitive position

Lead financial performance, managing logistics budgets, identifying cost optimization opportunities, and balancing service and cost objectives

Build and develop high-performing teams, fostering an inclusive culture while leading through change in a complex, matrixed global environment

Ensure compliance within a highly regulated environment, maintaining adherence to quality and regulatory standards

Required Qualifications Bachelor’s degree with 15+ years of progressive experience in supply chain, logistics, or distribution operations within a complex global environment and 10+ years of people leadership experience OR advanced degree with 13+ years of progressive experience and 10+ years of people leadership experience

Knowledge of distribution network design and logistics technologies, including Warehouse…