340B Operations Manager

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RFT Memphis, TN, US

9 days ago Requisition

About Christ Community Health Services

Since 1995, Christ Community Health Services (CCHS) has provided high-quality healthcare to the underserved in the context of distinctively Christian service. As a faith-based Federally Qualified Health Center (FQHC), we serve approximately 60,000 patients each year across our Memphis health centers, offering primary care, dental, behavioral health, pharmacy, and specialty services to the communities that need them most.

About the Role

We are seeking a strategic, detail-oriented 340B Operations Manager to lead the day-to-day operations, financial performance, and optimization of our 340B Drug Pricing Program. In this role, you will oversee accurate 340B transaction identification, purchasing, replenishment, medication and vaccine inventory, contract pharmacy activity, financial reconciliation, and the systems that connect these processes. You will lead 340B operations staff and partner with Pharmacy, Finance, Information Technology, Revenue Cycle, clinical teams, and external vendors to solve problems and strengthen program performance.

Your work helps CCHS make responsible use of resources so we can continue expanding access to affordable, high-quality care.

Our Core Values — and What They Look Like in This Role

At CCHS, how the work is done matters as much as what is done. Our core values aren't wall art — they are performance expectations, and here is what they mean for a 340B Operations Manager:

• Intentional Love — Love here is a choice, not a feeling. In this role it means remembering that every accurate purchase and well-managed inventory process supports care for a real patient. You respond to medication access concerns with urgency, treat pharmacy and clinic partners with respect, and work to prevent avoidable interruptions in care.
• Devoted Service — We are go-getters who take initiative instead of waiting for someone else to act. In this role it means taking ownership of replenishment issues, purchasing discrepancies, missed 340B opportunities, and vendor problems from identification through resolution. You follow through, communicate clearly, and keep teams aligned rather than allowing problems to linger.
• Humble Excellence — Excellence is not perfection, but we reject mediocrity. In this role it means accurate reconciliations, reliable data, sound controls, and decisions grounded in evidence. You welcome feedback from the independent 340B Compliance team, correct mistakes promptly, and continually improve processes without compromising program requirements.

What You'll Do

• Lead daily 340B operations across applicable pharmacies and clinics, including eligible transaction capture, accumulation, purchasing, replenishment, and reconciliation.
• Monitor contract pharmacy, specialty pharmacy, and clinic-administered medication activity; investigate operational exceptions and identify opportunities to improve accurate 340B capture.
• Oversee 340B technology platforms, data feeds, interfaces, and system files; work with IT and vendors to correct discrepancies involving locations, providers, payers, NDCs, and pharmacy data.
• Analyze program performance through dashboards and reports, tracking missed opportunities, purchasing accuracy, capture rates, financial results, and resolution of exceptions.
• Oversee 340B revenue, savings, fees, purchasing trends, and routine financial reconciliation; investigate material variances and partner with Finance on reporting and forecasting.
• Direct medication and vaccine purchasing and inventory oversight across…