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IT Training & Communications Specialist

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: City of Memphis
Apprenticeship/Internship position
Listed on 2026-10-12
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications
Salary/Wage Range or Industry Benchmark: 64207 - 93100 USD Yearly USD 64207.00 93100.00 YEAR
Job Description & How to Apply Below

Salary Range: $64,207.78 - $93,100.80

Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division. Drafts content including newsletters, memos, press releases, etc. for senior leadership. Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles. Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more.

Fosters relationships with advocates and key persons. Assists with creation of PowerPoint slide decks for upper management. Facilitates with electronically managing files including SharePoint sites and MS One Drive. Proofreads and edits writing material. Creates and manipulates graphic material.

Job Description

Salary Range: $64,207.78 - $93,100.80

Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division. Drafts content including newsletters, memos, press releases, etc. for senior leadership. Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles. Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more.

Fosters relationships with advocates and key persons. Assists with creation of PowerPoint slide decks for upper management. Facilitates with electronically managing files including SharePoint sites and MS One Drive. Proofreads and edits writing material. Creates and manipulates graphic material.

Responsibilities OTHER FUNCTIONS:

Performs additional functions (essential or otherwise) which may be assigned.

Typical Physical Demands

Must be able to communicate effectively both verbally and in writing. Requires the ability to operate a computer and all basic office equipment.

Typical Working Conditions

Work is performed in an office environment which involves contact with the staff and management.

Qualifications

Bachelor’s degree in Communications , Marketing, Journalism or closely related field and four (4) years professional experience in communications, training, or education; or any combination of experience and training which enables one to perform the essential job functions.

Working experience with Microsoft Office Suites and Microsoft Active Directory is required.

Experience in corporate, technical, or government communications and project management is preferred.

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