Chief Operating Officer - Centralized Impact Programs
Listed on 2025-12-01
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Non-Profit & Social Impact
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Management
Program / Project Manager
The Chief Operating Officer (COO) of Centralized High Impact Programs is a key member of the YMCA of Memphis & the Mid‑South’s C‑Suite, reporting directly to the President & CEO. This position provides executive leadership, strategic direction, and operational oversight for the YMCA’s largest business units — representing over $50 million in annual revenue and serving thousands of children, teens, and families across the Mid‑South.
The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School After school and Teen Nights), and Intervention Programs that support youth and families across the region.
The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations — preferably within the YMCA movement — who can build strong relationships, develop high‑performing teams, and position the YMCA as a regional and national leader in child development, nutrition, and youth engagement.
Qualifications- Bachelor’s degree in Education, Business Administration, Nonprofit Management, or related.
- Preferred 10 years of progressive leadership experience in operations, youth development, or large‑scale program management; YMCA experience strongly preferred.
- Proven success managing large budgets ($25M+) and multi‑site operations with diverse staff teams.
- Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes.
- Experience in innovation, program development, and large‑scale organizational change.
- Strong financial acumen, with experience in forecasting, analysis, and resource optimization.
- Exceptional relationship‑building and stakeholder management skills.
- Strong written, verbal, and presentation communication skills.
- Deep commitment to the mission and values of the YMCA and to advancing community impact.
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