Licensed Practical Nurse

Licensed Practical Nurse

Support Solutions Memphis - Memphis, TN 38134

The Licensed Practical Nurse is expected to demonstrate accountability, clinical competence, effective communication, and a commitment to delivering high-quality healthcare services. The LPN will work collaboratively with residential and clinical teams to ensure persons served receive timely, coordinated, and person-centered care in accordance with organizational policies and applicable healthcare regulations.

Essential Duties and Responsibilities

• Demonstrates the ability to effectively interact with and provide compassionate, person-centered nursing care to individuals with intellectual and developmental disabilities (IDD), mental health diagnoses, and other healthcare needs.
• Assists in assessing, planning, implementing, and evaluating the healthcare needs of persons served, ensuring appropriate interventions and follow-up care are provided within the LPN scope of practice.
• Provides health education and guidance to persons served, families, and staff regarding medical conditions, medication management, preventive healthcare, and overall wellness.
• Administers medications and treatments in accordance with physician or authorized provider orders, organizational policies, applicable nursing standards, and state regulations.
• Participates in medication distribution, medication administration record (MAR) reviews, and medication reconciliation to ensure accuracy, compliance, and continuity of care.
• Ensures psychotropic medications have the required informed consent and approvals through Support Solutions Incident Management (IM) processes, as applicable, prior to administration.
• Obtains and documents vital signs, medical histories, current medications, patient complaints, and health concerns in preparation for appointments with healthcare providers.
• Supports Psychiatric Nurse Practitioners and other healthcare providers during patient visits, including preparing patients for appointments, coordinating care, and completing assigned clinical tasks under appropriate supervision.
• Performs nursing procedures within the LPN scope of practice, including administering injections, vaccinations, medications, and appropriate diagnostic testing as ordered and authorized.
• Provides telephone support to patients under the direction of the Psychiatric Nurse Practitioner or supervising RN, including responding to clinical concerns, communicating provider instructions, and coordinating follow-up care.
• Assists with answering incoming telephone calls and ensures patient messages are addressed or appropriately routed within 24–48 hours, or sooner when clinically necessary.
• Schedules, coordinates, confirms, and tracks all medical, psychiatric, and therapy appointments, including referrals, follow-up visits, and specialty consultations.
• Maintains accurate medical and therapy appointment grids and ensures all appointments, outcomes, and follow-up requirements are documented in the electronic health record or other approved documentation system.
• Communicates appointment information, transportation needs, and follow-up instructions to persons served, residential staff, families, guardians, and other authorized members of the care team.
• Receives, reviews, uploads, and maintains medical consultation forms, provider orders, and related healthcare documentation in Therap or other designated electronic record systems.
• Maintains complete, accurate, timely, and confidential nursing documentation, including progress notes, medication administration records, vital signs, medical consultations, and changes in health status.
• Communicates regularly with the supervising Registered Nurse (RN), Psychiatric Nurse Practitioner, and other healthcare providers regarding changes in persons served physical, behavioral, and mental health conditions.
• Identifies changes in health status, reports significant findings through appropriate communication channels, and assists in coordinating timely medical interventions.
• Participates in interdisciplinary team meetings, care conferences, transition meetings, and treatment planning discussions, including Individual Support Plans (ISPs), Person-Centered Support Plans (PCSPs), and other applicable service planning processes.
• Collaborates with residential staff, clinical providers, case managers, behavioral health professionals, and other team members to promote coordinated, individualized care and continuity of services.
• Participates in the development,…