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Quality Manager

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Henkel AG & Co. KGaA
Full Time position
Listed on 2026-01-12
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Engineering, QA Specialist / Manager, Quality Technician/ Inspector
Job Description & How to Apply Below

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you’ll do
  • Assume the role of Management Representative, maintain Integrated Management System and certification to ISO 9001, ISO 22000, ISO 14001, ISO 50001 and ISO 45001.
  • Act as Food Safety Team Leader for ISO 22000 Certification
  • Manage Quality Control Lab including maintaining supplies, calibrations and direct supervision of Lab Techs.
  • Prepares regular management review
  • Ensure documentation of key processes
  • Ensure control plans, quality planning documentation are in place.
  • Lead the Internal Audit program including System, Process, Product, Customer and External Certification audits.
  • Respond to customer questionnaires.
  • Work with manufacturing and other functional groups for investigations to troubleshoot customer problems/complaints, plant issues, and reject batches. Ensure determination of root cause and corrective actions and develop project plans to drive change.
  • Escalation of critical decisions to regional Quality Director if necessary.
  • Promote awareness of customer requirements throughout the site.
  • Lead Cross‑functional Quality Improvement Teams/Projects. Develop plans for continuous improvements for the plant, and product lines and ensure all team members are completing assigned tasks.
  • Ensure compliance to Henkel Standards and requirements.
  • Monitors Quality KPIs
  • Utilize Six Sigma methodology, SQC, and SPC to conduct studies on product and process consistency and quality issues
  • Travel (e.g.
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