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RTS Quality Control Supervisor; Nights

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: NCSL International
Full Time position
Listed on 2026-10-25
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist, Quality Engineering
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
About the Role

The RTS Quality Control Supervisor is responsible for the daily operations of the RTS Quality laboratory, including the management of Quality technicians in a fast paced 24/7 manufacturing environment, leading in several areas, including Food Safety Programs. This role reports directly to the Quality Manager.

What You'll Do:
  • Actively lead lab operational processes to ensure all products meet or exceed established quality standards
  • Actively engage/train production operators and technicians to ensure Quality compliance and overall continuous improvement
  • Assist management as a technical liaison between Quality and other departments
  • Coordinate shipment and analysis of samples, equipment and other items as needed
  • Review ingredient COA's to insure meeting specifications, maintain approval log
  • Develop, implement and maintain documentation for customer requirements such as COAs, Gluten-free testing and other Quality related data
  • Direct technicians to achieve daily production goals and provide feedback to the team. This includes the management of staff, specifically hiring, discipline, payroll, performance appraisal, providing feedback on a regular basis, scheduling and training and development of personnel
  • Ensure the proper quantity, functionality, maintenance, calibration and validation of laboratory instruments and equipment
  • Implement and maintain Quality data in QM module of SAP and MII Interface
  • Lead or participate in the plant self-inspection programs
  • Lead Quality department in absence of Quality Manager
  • Participate / lead problem solving teams, conduct root cause analysis, apply corrective / preventative actions and implement process improvements as needed
  • Prepare product analysis summaries, including filing of deviation reports as needed
  • Maintain documentation of raw material, packaging, and production quality holds
  • Review, prepare and implement technical documents, method development, procedures and work instructions
  • Supervise laboratory practices and ensure compliance with relevant procedures
  • Serve as HACCP Coordinator by implementing, maintaining and ensuring compliance of HACCP and Food Safety Pre-requisite programs
What We're Looking For:
  • High school diploma combined with equivalent related experience, College degree preferred (BS Food Science, Biology or Chemistry)
  • 5 years' of quality control experience in the food industry with at least one year of supervisory experience
  • Statistical analysis and better processing school in a retort operation preferred
You'd Be a Great Fit If You:
  • Have strong technical and management skills in your area of expertise.
  • Can troubleshoot systems, processes, and daily operations effectively.
  • Hold HACCP and SQF Practitioner certifications.
  • Understand the company's business, goals, and operations.
  • Apply Lean manufacturing principles to improve efficiency and reduce waste.
  • Have strong problem-solving skills and the ability to build effective teams.
  • Can read, write, and communicate effectively in English.
  • Can prepare, review, and understand written communications and reports.
  • Have basic math skills, including ratios and statistics.
  • Can use company software, computer systems, and automated equipment.
  • Have SAP experience (preferred).
  • Follow proper procedures for using and maintaining required personal protective equipment (PPE).
  • Are available to respond to emergency callouts as needed.
  • Set clear goals, track progress, and address performance issues to achieve strong results.
  • Work well with others and help teams collaborate to reach shared goals.
  • Support and implement changes that improve performance and processes.
  • Communicate clearly and on time, while actively listening to others.
  • Pay close attention to detail and ensure work is accurate and meets company standards.
  • Demonstrate…
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