RTS Quality Control Supervisor; Nights

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Retort Regular Full-Time Memphis, TN, US

About the Role

The RTS Quality Control Supervisor is responsible for the daily operations of the RTS Quality laboratory, including the management of Quality technicians in a fast paced 24 / 7 manufacturing environment, leading in several areas, including Food Safety Programs. This role reports directly to the Quality Manager.

What You’ll Do:

• Actively lead lab operational processes to ensure all products meet or exceed established quality standards
• Actively engage/train production operators and technicians to ensure Quality compliance and overall continuous improvement
• Assist management as a technical liaison between Quality and other departments
• Coordinate shipment and analysis of samples, equipment and other items as needed
• Review ingredient COA’s to insure meeting specifications, maintain approval log
• Develop, implement and maintain documentation for customer requirements such as COAs, Gluten-free testing and other Quality related data
• Direct technicians to achieve daily production goals and provide feedback to the team. This includes the management of staff, specifically hiring, discipline, payroll, performance appraisal, providing feedback on a regular basis, scheduling and training and development of personnel
• Ensure the proper quantity, functionality, maintenance, calibration and validation of laboratory instruments and equipment
• Implement and maintain Quality data in QM module of SAP and MII Interface
• Lead or participate in the plant self-inspection programs
• Lead Quality department in absence of Quality Manager
• Participate / lead problem solving teams, conduct root cause analysis, apply corrective / preventative actions and implement process improvements as needed
• Prepare product analysis summaries, including filing of deviation reports as needed
• Maintain documentation of raw material, packaging, and production quality holds
• Review, prepare and implement technical documents, method development, procedures and work instructions
• Supervise laboratory practices and ensure compliance with relevant procedures
• Serve as HACCP Coordinator by implementing, maintaining and ensuring compliance of HACCP and Food Safety Pre-requisite programs

What We’re Looking For:

• High school diploma combined with equivalent related experience, College degree preferred (BS Food Science, Biology or Chemistry)
• 5 years’ of quality control experience in the food industry with at least one year of supervisory experience
• Statistical analysis and better processing school in a retort operation preferred
• Have strong technical and management skills in your area of expertise.
• Can troubleshoot systems, processes, and daily operations effectively.
• Hold HACCP and SQF Practitioner certifications.
• Understand the company’s business, goals, and operations.
• Apply Lean manufacturing principles to improve efficiency and reduce waste.
• Have strong problem-solving skills and the ability to build effective teams.
• Can read, write, and communicate effectively in English.
• Can prepare, review, and understand written communications and reports.
• Have basic math skills, including ratios and statistics.
• Can use company software, computer systems, and automated equipment.
• Have SAP experience (preferred).
• Follow proper procedures for using and maintaining required personal protective equipment (PPE).
• Are available to respond to emergency callouts as needed.
• Set clear goals, track progress, and address performance issues to achieve strong results.
• Work well with others and help teams collaborate to reach shared goals.
• Support…